NetSuite Administrator — Scale ERP + Integrations

ISA Certified Arborist; Norfolk (VA); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Job summary

XKIG is scaling rapidly—targeting 3x revenue growth while expanding AI-driven automation across the enterprise. We are seeking an IT Administrator to own, optimize, and evolve our NetSuite ERP environment, ensuring it supports increasing transaction volume, cross-brand reporting, and integration with our broader systems ecosystem (HubSpot CRM).

This is a hands-on, high-visibility role reporting into the VP, Technology's organization, based in our Norfolk, VA office, with direct impact on the

Qualifications

• 3+ years of hands-on NetSuite administration experience.
• Experience with HubSpot administration or NetSuite–HubSpot integration.
• Working knowledge of SuiteScript, SuiteFlow, and SuiteAnalytics.
• Experience supporting multi-entity or multi-brand organizational structures.
• Strong troubleshooting skills and comfort operating in a fast-growth environment.
• Familiarity with API-based integrations and automation tools (e.g., Smartsheet) a plus.
• Excellent communication skills — able to work directly with business stakeholders, not just IT.

Responsibilities

• Administer, configure, and maintain NetSuite: user roles/permissions, workflows, saved searches, custom records, scripts, and dashboards
• Manage NetSuite upgrades, sandbox testing, and release cycles with minimal business disruption
• Design and maintain integrations between NetSuite and other platforms (HubSpot, Smartsheet, and future AI/automation tools)
• Partner with Finance, Business Development, and Operations to translate business requirements into scalable system configurations
• Troubleshoot and resolve system issues; manage support tickets and vendor escalations
• Support data integrity, governance, and security best practices across financial and CRM systems
• Identify opportunities for automation and process efficiency as the organization scales toward 3x revenue
• Maintain documentation for system configurations, workflows, and integration architecture

Skills

NetSuite administration

HubSpot integration

SuiteScript/SuiteFlow

Multi-brand / multi-entity support

Troubleshooting

API integrations

Communication with stakeholders

Tools

NetSuite

HubSpot

Smartsheet

Job description

XKIG is scaling rapidly—targeting 3x revenue growth while expanding AI-driven automation across the enterprise. We are seeking an IT Administrator to own, optimize, and evolve our NetSuite ERP environment, ensuring it supports increasing transaction volume, cross-brand reporting, and integration with our broader systems ecosystem (HubSpot CRM).

This is a hands-on, high-visibility role reporting into the VP, Technology's organization, based in our Norfolk, VA office, with direct impact on the