NetSuite Administrator: Reimplementation & Optimization Lead

Townsend Corporation; Chicago (IL); Hybrid; USD 120,000 - 145,000; Full time

Job summary

The Townsend Company, LLC is seeking an experienced NetSuite Administrator to lead our NetSuite reimplementation and become a key internal owner of the platform.

You’ll work closely with Accounting, Operations, IT, and external implementation partners to improve processes, strengthen reporting and controls, support data migration, and build scalable solutions that can grow with the organization.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years of hands-on NetSuite administration, implementation, or production-support experience.
• Experience supporting a full-cycle NetSuite implementation or major data migration.
• Strong knowledge of NetSuite roles and permissions, workflows, saved searches, SuiteAnalytics, custom fields and records, CSV imports, sandbox testing, and releases.
• Working knowledge of general ledger, accounts payable, accounts receivable, period close, reconciliations, reporting, and internal controls.
• Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills.
• Ability to manage multiple priorities and work effectively across Accounting, Operations, Finance, and IT.

Responsibilities

• Serve as a key internal resource for NetSuite administration and continuous improvement.
• Manage users, roles, permissions, workflows, saved searches, reports, dashboards, custom fields, records, and core system configurations.
• Provide day-to-day functional support and troubleshoot system issues.
• Perform root-cause analysis and coordinate vendor escalations when necessary.
• Monitor system health, data quality, security, integrations, and recurring operational issues.
• Conduct periodic security and access reviews.
• Play an active role in NetSuite reimplementation and data migration efforts.
• Support data extraction, mapping, cleansing, validation, and reconciliation.
• Partner with external implementation resources during data migration, testing, issue resolution, and deployment.
• Assist with sandbox testing, user acceptance testing (UAT), go-live, and cutover activities.
• Support knowledge transfer from external partners and help establish strong internal ownership of the system.

Skills

NetSuite administration

Workflow automation

SuiteAnalytics

Data migration

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

SuiteScript

RESTlets

APIs

CSV imports

Power BI

Job description

The Townsend Company, LLC is seeking an experienced NetSuite Administrator to lead our NetSuite reimplementation and become a key internal owner of the platform.

You’ll work closely with Accounting, Operations, IT, and external implementation partners to improve processes, strengthen reporting and controls, support data migration, and build scalable solutions that can grow with the organization.