Sr. NetSuite Administrator

SystemsAccountants Inc.; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Job summary

SystemsAccountants Inc. seeks a detail-oriented NetSuite Administrator to manage and optimize our NetSuite environment, collaborating with Finance, Operations, Supply Chain, Sales and IT to ensure scalable business processes.

As the primary NetSuite SME, you will configure roles, workflows and dashboards, manage user access, and drive automation initiatives across finance, inventory, procurement, order management and customer operations.

Qualifications

• Serve as the primary administrator and subject matter expert for the NetSuite ERP platform.
• Collaborate with Finance, Operations, Supply Chain, Sales and IT to support business processes.
• Translate requirements into scalable NetSuite solutions.
• Maintain system documentation, configuration records, and support procedures.
• Analyze processes and identify automation opportunities.

Responsibilities

• Configure and maintain roles, permissions, workflows, forms, records, saved searches, KPIs, dashboards, and reports.
• Manage user provisioning and security controls.
• Monitor system performance and propose enhancements.
• Develop and maintain training materials and user guides.
• Provide Tier 2/3 support for NetSuite users across departments.
• Coordinate with internal/ external teams on integrations and APIs.

Skills

NetSuite ops

Process optimization

Stakeholder collaboration

Data governance

Tools

SuiteScript

SuiteFlow

SuiteAnalytics

APIs

Job description

Our client is seeking a highly motivated and detail-oriented NetSuite Administrator to manage, optimize, and support our enterprise NetSuite environment. This individual will serve as the primary administrator for NetSuite, partnering with Finance, Operations, Supply Chain, Sales, and IT teams to ensure the platform supports critical business processes and scales with organizational growth.

Day to Day

NetSuite Administration

• Serve as the primary administrator and subject matter expert for the NetSuite ERP platform.
• Configure and maintain roles, permissions, workflows, forms, records, saved searches, KPIs, dashboards, and reporting structures.
• Manage user provisioning, security controls, and system access requests.
• Monitor system performance and recommend enhancements to improve usability and efficiency.
• Maintain system documentation, configuration records, and support procedures.

Business Process Optimization

• Collaborate with stakeholders to understand business requirements and translate them into scalable NetSuite solutions.
• Analyze existing processes and identify opportunities for automation and process improvement.
• Implement and maintain NetSuite workflows and customizations to streamline operations.
• Support continuous improvement initiatives across finance, supply chain, inventory, procurement, order management, and customer operations.

Integrations & Customization

• Coordinate with internal and external technical resources on NetSuite integrations, APIs, and third-party applications.
• Support SuiteScript, SuiteFlow, and SuiteAnalytics development efforts when applicable.
• Assist with testing, deployment, and ongoing maintenance of enhancements and integrations.
• Troubleshoot integration issues and coordinate resolution with vendors and development teams.

Reporting & Data Management

• Develop and maintain reports, saved searches, dashboards, and KPIs for business users and leadership.
• Ensure data integrity through audits, validation processes, and ongoing governance practices.
• Support data imports, exports, migrations, and cleansing initiatives.
• Provide actionable insights through reporting and system analytics.

Training & Support

• Provide Tier 2 and Tier 3 support for NetSuite users across multiple departments.
• Develop training materials, documentation, and user guides.
• Conduct user training sessions and promote best practices throughout the organization.
• Serve as a trusted advisor to business stakeholders regarding NetSuite capabilities and enhancements.