Reports To: President / Executive Leadership
Position Summary
Location: Onsite (Full-Time)
Department: Operations
Reports To: President / Executive Leadership
Position Summary
We are looking for a hands-on NetSuite Administrator & IT Systems Manager to lead the administration of our NetSuite ERP system and manage day-to-day IT operations. This role will serve as the company's internal NetSuite expert while providing technology support across Operations, Warehouse, Shipping, Finance, and Quality.
The ideal candidate has strong experience with Oracle NetSuite and a passion for solving problems, improving workflows, and supporting business-critical systems. Experience with NetSuite WMS, Ship Central, inventory management, warehouse operations, barcode scanning, and shipping processes is highly preferred.
Key ResponsibilitiesNetSuite Administration
- Serve as the primary administrator and subject matter expert for NetSuite.
- Manage users, roles, permissions, and system configurations.
- Troubleshoot and resolve NetSuite issues across departments.
- Create and maintain saved searches, reports, and dashboards.
- Support order management, inventory, fulfillment, purchasing, and reporting processes.
- Identify opportunities to improve and automate workflows.
- Coordinate with NetSuite support and external consultants when needed.
Warehouse & Shipping Systems
- Support NetSuite WMS and Ship Central.
- Troubleshoot fulfillment, shipping, carrier integration, and label printing issues.
- Support barcode scanners, mobile devices, and warehouse technology.
- Work closely with warehouse personnel to improve processes and resolve system issues.
- Develop and deliver user training on NetSuite warehouse and shipping functions.
IT Systems Management
- Provide day-to-day IT support for employees.
- Manage Microsoft 365 accounts, devices, and user access.
- Support computers, printers, scanners, networks, and mobile devices.
- Coordinate IT vendors, cybersecurity initiatives, backups, and hardware management.
- Maintain IT documentation, asset inventories, and system records.
QualificationsRequired
- 3+ years of NetSuite administration experience.
- Strong knowledge of NetSuite roles, permissions, saved searches, and reporting.
- Experience supporting inventory, warehouse, fulfillment, or distribution operations.
- Experience with Microsoft 365 and Windows-based environments.
- Strong troubleshooting, communication, and problem-solving skills.
- Ability to work independently and collaborate with both technical and non-technical teams.
- Must be able to work onsite full-time.
Preferred
- NetSuite WMS and Ship Central
- Barcode scanning and Zebra label printers
- Shipping carrier integrations
- Inventory and lot-controlled inventory management
- SuiteFlow and SuiteScript
- ERP implementation or optimization projects
- Network administration and cybersecurity experience
- Pharmaceutical, healthcare, or FDA-regulated environments
Why Join Assure IV Infusions?
This is an opportunity to take ownership of a critical business platform and play a key role in supporting the company's growth. You'll work closely with leadership, drive process improvements, and help ensure technology remains a competitive advantage for the organization.