We are seeking a proactive, technically skilled NetSuite Administrator to configure, optimize, and enhance our NetSuite environment. This role is hands‑on and highly technical, focused on implementing ACS recommendations, refining ERP workflows, supporting integrations (including Experlogix, Next Technik, and NetSuite Field Service Management (FSM)), and improving system performance through configuration and development.
Key Responsibilities – NetSuite Administration & System Configuration
- Build, configure, and optimize NetSuite modules, workflows, SuiteFlow, and SuiteScript‑based solutions.
- Implement recommendations from NetSuite ACS, including configuration changes, performance improvements, and system optimizations.
- Support and maintain integrations such as Experlogix, Next Technik and NetSuite Field Service Management (FSM), addressing data mapping issues, failures, or configuration gaps.
- Develop and maintain saved searches, reports, dashboards, and automated processes.
- Develop advanced reporting and analytics using NetSuite reporting tools and external BI platforms such as Tableau, Power BI, Looker, Qlik, Domo, and other enterprise BI tools, ensuring data accuracy and business insight delivery.
- Configure user roles, permissions, and security settings consistent with business needs.
- Validate and reconcile ERP data across financials, CRM, inventory, and operations.
- Test and deploy new features, releases, updates, and customizations.
- Collaborate with internal teams and external partners to implement NetSuite enhancements.
- Document system configurations, workflows, and processes.
Workflow & Process Optimization
- Analyze business workflows and recommend improvements using native NetSuite capabilities.
- Implement process automation, system configuration updates, and efficiency‑driven enhancements.
- Train end‑users on new tools, features, and workflows to improve adoption and productivity.
- Support cross‑department initiatives requiring ERP configuration or system development.
IT Systems (Optional Based on Business Needs)
- Assist with general IT administration, including software and system configuration.
- Support onboarding/offboarding with system access provisioning and security.
- Troubleshoot technical issues using root‑cause analysis.
- Maintain basic IT infrastructure and security controls.
Additional Duties
- Lead or support NetSuite implementation projects, upgrades, migrations, and new integrations.
- Conduct periodic audits to ensure data integrity, security, and proper configuration.
- Provide occasional after‑hours support for critical updates or troubleshooting.
Core Competencies
- NetSuite Expertise: Configuration, SuiteFlow, SuiteScript, integration support.
- ERP Problem Solving: Ability to diagnose and resolve mapping, configuration, and data issues.
- Process Automation: Experience improving workflows and optimizing operations within NetSuite.
- Data Integrity & Analysis: Skilled in validation, reconciliation, reporting, and business intelligence tools such as Tableau.
- Communication & Collaboration: Able to translate technical concepts for non‑technical users.
- End‑User Training: Strong ability to train and support business teams.
- Continuous Improvement: Persistent pursuit of better system performance and efficiency.
Travel
Minimal; occasional local travel may be required.
Required Qualifications
- Associate’s degree in IT, Computer Science, Business Systems, or related field.
- Minimum 5 years of hands‑on NetSuite administration experience.
- Experience supporting NetSuite integrations (SuiteTalk, RESTlets, third‑party connectors).
- Strong analytical, documentation, and user‑support skills.
- Proficiency with Microsoft Office and business systems.
- Experience with reporting or analytics platforms (e.g., Tableau, Power BI, Looker, Qlik, Domo, or other enterprise BI tools).
Preferred Qualifications
- Bachelor’s degree in Computer Science, IT, or related field.
- NetSuite certifications: SuiteFoundation, Administrator, ERP Consultant, or SuiteCloud Developer.
- Experience with SuiteScript, SuiteFlow, and complex integrations.
- Familiarity with ERP optimization, CRM systems, and reporting tools.
- Hands‑on experience building dashboards and data visualizations in Tableau, Power BI, Looker, Qlik, Domo, or other enterprise BI platforms.
- Understanding of security, data governance, and IT best practices.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Technology, Information and Internet