NEMT Driver and Driver Supervisor

Diamond Care Transportation LLC; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company car

Flexible schedule

Signing bonus

Job summary

Diamond Care Transportation LLC in Washington, DC is seeking professional NEMT Drivers to transport clients to medical appointments safely and comfortably. An opportunity exists for a Driver Supervisor to oversee fellow drivers and maintain high standards for cleanliness and client interaction.

Responsibilities include safe transportation, reliability, compassion, and teamwork with dispatch and staff. Requirements include a valid license, clean driving record, and High School diploma; CPR/First

Qualifications

• Must be 21 years of age or older.
• Valid driver’s license with a clean driving record.
• High School diploma or equivalent.
• CPR and First Aid certification (preferred).
• Previous experience in NEMT or related field (preferred).
• Strong communication and interpersonal skills.
• Patience and attentiveness to client needs.
• Ability to work independently and uphold company values.

Responsibilities

• Provide Safe Transportation: ensure client safety and well‑being by following traffic laws and safety protocols.
• Uphold Reliability: punctual pickups/drop-offs and accurate service records.
• Show Compassion: assist with boarding/exiting and address client needs.
• Foster Fraternity: build positive relationships with clients and healthcare professionals.
• Promote Teamwork: collaborate with drivers, dispatchers, and staff.
• Communicate effectively with clients during changes.
• Maintain cleanliness and functionality of vehicles.
• Ensure compliance with laws and policies.

Skills

Communication

Patience

Interpersonal skills

NEMT experience

Education

High School diploma or equivalent

Tools

Mobile apps for scheduling

Job description

Benefits:

• Company car


• Flexible schedule


• Signing bonus

NEMT Driver and Driver Supervisor (Non-Emergency Medical Transportation)

Diamond Care Transportation is dedicated to providing exceptional non-emergency medical transportation services to our community. Our mission is to create an accessible environment through reliable, safe, and family-trusted transportation that enhances our clients' quality of life and strengthens the communities we serve. We uphold our core values of Fraternity, Reliability, Safety, Compassion, and Teamwork in everything we do.

Position Overview:

We are seeking exceptional and professional Non-Emergency Medical Transportation (NEMT) Drivers to join our dedicated team. This includes an opportunity for one individual to serve as a Driver Supervisor.

As a valued team member, you will be responsible for safely and comfortably transporting clients to and from medical appointments. The Driver Supervisor will also play a key role in overseeing fellow drivers, ensuring our high standards for vehicle cleanliness, client interaction, and operational consistency are consistently met.

Key Responsibilities:

All Drivers:

• Provide Safe Transportation: Ensure the safety and well-being of clients by strictly adhering to all traffic laws and company safety protocols.


• Uphold Reliability: Demonstrate punctuality and dependability for all scheduled pick-ups and drop-offs, maintaining accurate records of transportation services.


• Show Compassion: Display empathy and understanding towards clients, offering assistance with boarding and exiting the vehicle and addressing any special needs or concerns.


• Foster Fraternity: Cultivate a positive and supportive environment by building strong relationships with clients, colleagues, and healthcare professionals.


• Promote Teamwork: Collaborate effectively with fellow drivers, dispatchers, and support staff to ensure seamless coordination of transportation services.


• Communicate effectively with clients, especially in the case of unforeseen changes.


• Maintain cleanliness and functionality of company vehicles in accordance with Diamond Care standards.


• Ensure compliance with Federal and South Carolina State laws, HIPAA, and other applicable policies and regulations.

Additional Responsibilities for the Driver Supervisor:

• Conduct routine spot-checks and visual inspections of company vehicles to ensure cleanliness, branding, and proper equipment standards are met.


• Serve as a primary point of contact for other drivers to report issues, submit incident reports, or ask operational questions.


• Provide coaching and constructive feedback to drivers based on performance, safety, and service quality.


• Assist in the onboarding and training of new drivers in accordance with company policies.


• Report directly to management with insights and updates on fleet operations and team performance.


• Support dispatch and logistics operations during high-volume periods or in the supervisor's absence.

Qualifications:

For All Drivers:

• Must be 21 years of age or older.


• Valid driver's license with a clean driving record.


• High School diploma or equivalent.


• CPR and First Aid certification (preferred).


• Previous experience in NEMT or a related field (preferred).


• Strong communication and interpersonal skills.


• Patience and attentiveness to client needs.


• Ability to work independently and consistently uphold company values.

Additional Qualifications for the Supervisor Role:

• Minimum 1 year of experience in a supervisory or senior driver role.


• Demonstrated leadership, organizational, and communication skills.


• Comfortable using mobile apps or online tools for scheduling, reporting, and communication.


• Ability to professionally handle conflict, provide feedback, and maintain accountability among peers.

Schedule:

• All drivers must be available 6 days a week - 5 scheduled days and 1 flex (on-call) day.