NEMT DRIVER

Better Choice Transport, LLC; Euclid (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Better Choice Transport, LLC in Euclid, OH is hiring a full‑time NEMT Driver to transport passengers to medical appointments with safety and courtesy. You will assist passengers, keep the vehicle clean, and ensure timely pickups and drop‑offs while communicating with dispatch.

The role requires a valid license with a clean record, reliability, and the ability to follow schedules. CDL Class A is preferred but not required; prior NEMT or professional driving experience is a plus.

Qualifications

• Candidates must be able to operate a passenger transport vehicle safely and professionally.
• Strong communication skills to interact with passengers, healthcare staff, and dispatch.
• Reliable, well‑maintained vehicle or willingness to operate company vehicles.
• Valid driver’s license with clean driving record; meet local/state requirements.
• Ability to assist passengers with varying mobility needs and use safety restraints.

Responsibilities

• Safely transport passengers to and from medical appointments and destinations.
• Assist passengers in and out of vehicles and ensure comfort and safety.
• Maintain a clean, presentable vehicle and report maintenance needs promptly.
• Communicate clearly with dispatch and passengers; confirm pickups and drop-offs.
• Complete trip documentation accurately and follow company policies.

Skills

Motor vehicle operation

Communication

Customer service

Navigation tools

Punctuality

Education

High school diploma or equivalent

Tools

CDL Class A (preferred)

Job description

Company Description

Better Choice Transport, LLC is a growing non-emergency medical transportation (NEMT) provider dedicated to safely and reliably serving individuals who need assistance getting to healthcare appointments. The company focuses on professional, punctual, and courteous service to support the well‑being and independence of its passengers. Better Choice Transport, LLC emphasizes safety, respect, and high‑quality customer care in every trip. Team members are expected to uphold ethical standards and contribute to a supportive, inclusive work environment.

Role Description

The NEMT Driver role at Better Choice Transport, LLC is a full‑time, on‑site position based in Euclid, OH. The driver is responsible for safely transporting passengers to and from medical appointments, clinics, hospitals, and other approved destinations, following all traffic laws and company policies. Day‑to‑day tasks include assisting passengers in and out of vehicles as needed, maintaining a clean and well‑presented vehicle, and ensuring timely pick‑ups and drop‑offs. The driver will communicate clearly with dispatch and passengers, complete trip documentation accurately, and report any incidents or maintenance needs promptly. This position requires a professional, patient, and compassionate approach to serving passengers of diverse backgrounds and mobility levels.

Qualifications

• Demonstrated proficiency in truck driving or commercial vehicle operation; experience with CDL Class A or similar commercial licensing is preferred.
• Strong communication and customer service skills to interact respectfully and effectively with passengers, healthcare staff, and dispatch.
• Reliable, well‑maintained truck or vehicle suitable for passenger transport, or willingness to operate company‑provided vehicles.
• Valid driver’s license with a clean driving record; ability to meet all local and state transportation requirements.
• Ability to safely assist passengers with varying mobility needs, including use of seatbelts, mobility aids, and securement devices when applicable.
• Dependable, punctual, and able to follow schedules and route instructions with minimal supervision.
• Basic knowledge of Euclid, OH and surrounding areas, or ability to use navigation tools effectively.
• High school diploma or equivalent is preferred; prior experience in NEMT, medical transport, or professional driving is a plus.