NEMSA Coordinator (North Louisiana)

Job Details; Louisiana (MO); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance options

Dental and vision coverage

Flexible benefits plan

Job summary

South Louisiana Community College seeks a proactive NEMSA Intake Coordinator to provide admissions information, guidance on program specifics, and support for student advisement across multiple sites in the region.

The role emphasizes collaboration with instructors, deans, and SoLAcc departments, managing intake for all NEMSA programs, travel for recruitment events, and ensuring accurate student records and timely communication.

Qualifications

• Ability to establish and maintain effective relationships.
• Excellent interpersonal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Provides information regarding admissions requirements and program specifics for students pursuing NEMSA programs.
• Provides information regarding financial planning, grants, and aid options for students pursuing NEMSA programs.
• Provides academic advising to students enrolled in NEMSA programs to ensure retention and on-time completion.
• Corresponds with instructors, coordinators, and deans to ensure timely information for students.
• Develops procedures to maximize connectivity between students and SoLAcc Academic and Student Services.
• Manages intake process for SoLAcc for all NEMSA programs.

Skills

Relationship building

Customer service

Time management

Communication skills

MS Office

Teamwork

Adaptability

Overtime/weekend availability

Education

Bachelor degree or related certification

Tools

MS Office (Word, Excel, Outlook)

Job description

Job no: 495749
Work type: Staff Full-Time
Location: Monroe, LA
Categories: Academic Affairs, Administrative Support

Department: Academic & Student Affairs

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities

Work Habits: 50%

• Provides information regarding admissions requirements, program specifics for students pursuing NEMSA programs.
• Provides information regarding financial planning, grant opportunities, and aid options for students pursuing NEMSA programs.
• Responsible for academic advising to students enrolled in NEMSA programs to ensure retention and on-time completion.
• Corresponds frequently with NEMSA instructors, regional coordinators, and SoLAcc Deans to ensure that enrolled students and prospective students receive timely and accurate information regarding their academic training.
• Develops procedures and processes, decision-making, and notification functions to maximize connectivity between NEMSA students and SoLAcc Academic and Student Services.
• Manages intake process for SoLAcc for all NEMSA programs.
• Interact with potential students, applicants, current students and faculty on matters pertaining to admissions, registration, student accounts, advising, student engagement, and disability services.
• Maintain relevant records on NEMSA students
• Assist students with scheduling National Registry through the SoLAcc Testing center.
• Collect data related to advising, program re-admit data, and other duties as needed.
• Assist with open house, preview day, and accreditation site visit activities as needed

Behavioral Standards: 30%

• Communicates effectively through individual meetings, email, or one-on-one sessions.
• Collaborates well with student intake team, registrars, and operational departments
• Assists faculty, deans, and NEMSA personnel and staff in preparation for special events: accreditation events, graduation, pinning, etc.
• Coordinates reports for student issues and complaints.
• Works independently within a team environment on special and ongoing projects.
• Must be detail oriented, self-motivated, and organized.
• Attends all mandatory meetings.

Institutional Support: 10%

• Collaborates within strong working relationships across SoLAcc, NEMSA, Acadian Companies, High School Recruiters, LCTCS, and other institutional partners.
• Travel to job fairs, workforce recruiting events, secondary schools, and other appropriate recruitment events to engage prospective students in the region.
• Assists with strategic planning for NEMSA programs
• Assists with events, recruiting and advising for NEMSA programs as needed.

Team Relations: 10%

• Works well with a team environment.
• Engages in a culture of respect, treats others with dignity and respect.
• Contributes to an environment where differences are valued and encouraged.
• Hold office hours on corporate schedule which requires operations during some holiday breaks and school closures.
• Joins committees and shares experience and expertise.
• Ensures a safe and respectable work environment.

Other duties as assigned.

Minimum of 3 years professional experience

Required Knowledge, Skills and Abilities

• Demonstrated ability to establish and maintain effective relationships
• Ability to meet and/or exceed set program goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written, required
• Working knowledge of MS Office (Word, Excel, Outlook, Etc.)
• Excellent written and oral communication skills are necessary
• Excellent customer service skills
• Ability to remain adaptable and flexible to different situations and changes, including learning new systems and processes
• Ability to meet deadlines and work under pressure
• Ability to work effectively within a team-oriented environment
• Ability to work effectively and collaboratively with different groups and individuals
• Ability to problem-solve effectively
• Ability to work occasional overtime and weekend hours
• Ability to create accurate program budgets

Preferred Education

Bachelor Degree or Related Certification (EMT, Safety, Training & Development, related Workforce Development certification)

Benefits

• retirement
• multiple medical insurance options
• supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• holidays (14 per year, typically includes longer break at Christmas)
• generous annual (vacation) and sick leave benefits
• Employee Assistance Program

Specific benefits depend on job category, percent effort and length of employment.

South Louisiana Community College is an equal opportunity/equal access employer.

South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Passing pre-employment criminal background and drug screen is required as a condition of employment.

The NEMSA Coordinator reports to the Assistant Dean of Allied Health, providing prospective, current, and continuing students with access and connectivity to all academic and student services at South Louisiana Community College. This role supports travel to job fairs, workforce recruiting events, secondary schools, and other appropriate recruitment events. The incumbent must have excellent customer service, communication, and technological skills in order to be effective at conveying information to applicants, community members, and the College Community. This position requires collaboration with National EMS Academy personnel and South Louisiana Community College Allied Health academic department as well as travel to regional areas for recruiting students. Travel to National EMS Academy sites and South Louisiana Community College campus is occasionally required. Provides outstanding service to students, internal, and external stakeholders. Serves as the NEMSA intake coordinator and assists students in all steps of the intake process: application, management of advising holds, and registration. The Coordinator assists students at all advising sessions and orientation dates – assisting students navigating application and registration errors.

Louisiana Community and Technical Colleges System