Neighborhood Victim Advocacy Program Director

Bridges Healthcare, Inc.; New Haven (CT); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Employer Health contribution

403(b) retirement

Life insurance

Paid time off

Job summary

Bridges Healthcare, Inc. in New Haven seeks an experienced NVA Program Director to lead the Neighborhood Victim Advocacy Program within the Family Centered Services Division while maintaining a direct service caseload.

The role requires coordination with partners, supervision of staff, and ongoing program development to meet funding and quality standards. Salary is $66,000–$68,000 per year with comprehensive benefits and substantial paid time off.

Qualifications

• Bachelor's degree required; Master's preferred.
• Minimum three years of progressively responsible experience in victim services or related field.
• Direct service experience required; supervisory experience preferred.
• Knowledge of trauma-informed care and victim services.
• Strong communication, organizational, and relationship-building skills.

Responsibilities

• Maintain an active caseload and perform core Neighborhood Victim Advocate duties.
• Conduct outreach to identify and assess adult and child victims of crime.
• Select, implement, and facilitate curricula during services.
• Provide supervision to program staff and conduct evaluations.
• Develop and maintain program resources and ensure data quality.
• Prepare quarterly reports and ensure contract compliance.

Skills

Communication

Organization

Relationship-building

Collaboration

Education

Bachelor's degree

Master's degree preferred

Job description

Bridges Healthcare, Inc. has an immediate opening for a NVA Program Director, in their Family Centered Services Division in New Haven.

Salary: $66,000 - $68,000, commensurate of experience.

Benefits For The Positions Include

• Competitive pay commensurate with experience
• Medical and Dental with significant employer contribution to the premiums and HSA (if chosen as your plan)
• 403(b) with a generous employer contribution
• Employer-Paid Life Insurance
• Paid Vacation with 22 days to start, paid personal days, paid sick time, paid winter holiday break days, plus 11 paid holidays

PURPOSE And POSITION OVERVIEW

The Neighborhood Victim Advocacy Director provides leadership and oversight of the Neighborhood Victim Advocacy Program while maintaining a direct service caseload.

DUTIES And RESPONSIBILITIES

• Maintain an active caseload and perform all core responsibilities of a Neighborhood Victim Advocate, including client outreach and engagement, assessment, crisis intervention, safety planning, court advocacy, victim compensation assistance, support group facilitation, referrals to community resources, and other direct services.
• Conduct community outreach to identify, recruit, and assess adult and child victims of crime.
• Select, implement, and facilitate agency-approved curricula during individual and group services.
• Build and maintain collaborative relationships with community partners
• Provide regularly scheduled individual and group supervision to program staff, including field accompaniment, observation, coaching, and professional development.
• Conduct performance evaluations and provide ongoing feedback and support to direct reports.
• Supervise student interns and support staff serving as task supervisors.
• Develop and maintain program resources that enhance service delivery and staff effectiveness.
• Attend professional trainings and maintain current knowledge of best practices related to victim services and trauma-informed care.
• Maintain timely, accurate, organized, and complete client records in accordance with agency, contractual, and legal requirements.
• Collect, monitor, and maintain program data to support contract compliance and quality service delivery.
• Prepare, review, and submit accurate and timely quarterly reports and all other required reports to funding sources by established deadlines.
• Monitor program outcomes and identify areas for improvement to ensure compliance with agency and funder expectations.
• Independently organize workload, prioritize competing responsibilities, and consistently meet deadlines with minimal supervision.
• Maintain strict confidentiality in accordance with agency policy and applicable laws.
• Perform other related duties assigned by the Director of Community Programs.

QUALIFICATIONS And COMPETENCIES

• Bachelor's degree required (Master's preferred) in Social Work, Criminal Justice or a related field.
• Minimum Three years of progressively responsible experience in victim services or a related human services field.
• Previous direct service experience is required; supervisory experience is preferred.
• Understanding of the dynamics of violence and victimization and trauma-informed service delivery is preferred.
• Strong communication, organizational, and relationship-building & collaboration skills required.
• Experience with documentation, data collection, report writing, and meeting contractual deadlines is strongly preferred.
• Must be comfortable conducting home visits.
• Access to reliable transportation on a consistent basis.
• Valid driver's license and automobile insurance required.

Bridges Healthcare is a valued and trusted community partner.

A leading provider of a wide continuum of integrated behavioral health services.

An employer of choice and offers staff the opportunity to grow and learn with the organization.

Sustained by a diverse funding model that reflects broad-based community support and investment.

Well-known and well-regarded for the services and supports we provide.

A recognized expert and leader in delivering innovative solutions to behavioral health challenges.

A powerful advocate for our clients, services, and improved systems.

Equal Opportunity Employer (EOE)

Salary: $66000 - $68000 per year