Neighborhood Impact & Policy Advocate

City of Indianapolis; Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

The City of Indianapolis seeks an Advocate to represent residents and neighborhood groups, acting as a liaison between communities and city departments. The Advocate works to resolve issues, promote transparency, and supports the Mayor’s Office and neighborhood constituents.

Reports to the Director of Community Outreach. Responsibilities include attending meetings, educating the public on zoning and land use, and building relationships with leaders and staff; some evening sessions and travel are

Qualifications

• Bachelor’s degree in Business, Public Administration, Planning, Management, or closely related field.
• Experience: two years related work.
• Ability to communicate clearly in English; Spanish desirable.
• Proven customer service orientation.
• Familiarity with MS Word, Excel, Access and related software.

Responsibilities

• Serves as a resource and connector for residents and neighborhood organizations as it relates to city policies and procedures.
• Attends community meetings to hear concerns and directs to appropriate official.
• Educates the public on zoning ordinance interpretation, land use issues, and public participation processes.
• Liais es with residents, neighborhood groups, developers, and agencies on development and permit procedures.
• Addresses operational needs by collaborating with partner agencies and staff and informs citizens about city services and grants.

Skills

Public engagement

Verbal communication

Written communication

Bilingual English/Spanish

Education

Bachelor’s degree in related field

Tools

MS Word

Excel

Access

Job description

The City of Indianapolis seeks an Advocate to represent residents and neighborhood groups, acting as a liaison between communities and city departments. The Advocate works to resolve issues, promote transparency, and supports the Mayor’s Office and neighborhood constituents.

Reports to the Director of Community Outreach. Responsibilities include attending meetings, educating the public on zoning and land use, and building relationships with leaders and staff; some evening sessions and travel are