NBME Exam Scheduling & Coordination Specialist

Staffmark Group; Town of Florida (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Hunter Hamilton is seeking an Exam Scheduling Assistant to manage NBME exams scheduling, eligibility verification, and student notifications. The role supports coordination with NBME/USMLE processes and interacts with university systems.

The ideal candidate has strong office or customer service experience, excellent communication, and attention to detail, with proficiency in MS Office and familiarity with Banner and Salesforce.

Qualifications

• High school diploma with post-secondary education; bachelor's degree preferred.
• 3+ years general office or customer service experience; higher ed experience preferred.
• Excellent communication and interpersonal skills; strong customer service.
• Attention to detail and critical thinking skills.
• Computer skills: MS Word, Excel, Outlook and Internet applications.
• Experience with Banner, ImageNow and Salesforce preferred.

Responsibilities

• Order, schedule NBME exams and verify eligibility; notify students.
• Upload exam windows and scores to Banner.
• Track and report student performance on NBME exams.
• Coordinate with Prometric testing sites for issues, closures, and rescheduling.
• Submit NBME invoices for payment processing.
• Review and verify students for USMLE Step exams.
• Answer phone calls and respond to Salesforce inquiries.
• Complete other projects and duties as assigned.

Skills

Communication

Customer service

Attention to detail

Interpersonal skills

MS Office

Education

High school diploma

Bachelor's degree preferred

Tools

Banner

ImageNow

Salesforce

Job description

Hunter Hamilton is seeking an Exam Scheduling Assistant to manage NBME exams scheduling, eligibility verification, and student notifications. The role supports coordination with NBME/USMLE processes and interacts with university systems.

The ideal candidate has strong office or customer service experience, excellent communication, and attention to detail, with proficiency in MS Office and familiarity with Banner and Salesforce.