NAVIGATOR SPECIALIST

Cooper Norcross Health; Camden (NJ); On-site; USD 52,000 - 76,000; Full time

Job summary

Cooper University Health Care's Center for Healing seeks Navigator Specialists to provide ongoing supportive services to patients with substance use disorders.

You will deliver education, service coordination, service linkage, and support to patients within the healthcare, social service, and justice systems, fostering trust-based relationships to improve engagement and outcomes.

Qualifications

• Communication skills and ability to interact with patients, visitors and coworkers.
• Bilingual candidates preferred to support diverse patient needs.
• Registered Nurse, OR experience or equivalent licensed role is preferred.
• Lived experience related to addiction treatment is valued when applicable.
• Education or certification supporting clinical interaction and care coordination.

Responsibilities

• Provide ongoing care-coordination and case management services.
• Guide linkage to appropriate clinical services including MAT, behavioral health treatment, and social services.
• Educate patients and coordinate navigation across healthcare, social service and justice systems.
• Foster supportive relationships to encourage engagement and retention in treatment.
• Meet patients in various care settings to identify needs and link services.

Skills

Communication

Bilingual

Education

High School Diploma

Bachelor's degree (related field)

Associate degree

Certified Medical Assistant

Job description

About Cooper University Health Care

Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

About Us

Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital in Camden.

Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years.

More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation.

Visit CooperHealth.org to learn more.

Short Description

Navigator Specialists in the Center for Healing provide ongoing supportive services to patients with substance use disorders.

They provide education, service coordination, service linkage, and support to patients within the healthcare, social service, and justice systems.

Provide ongoing care-coordination and case management services.

Guide linkage to appropriate clinical services including medication-assisted treatment (MAT), behavioral health treatment, and social services to individuals with Substance Use Disorder.

Provide education, coordination, navigation, linkages, and support to individuals with Substance Use Disorder

Foster one-on-one supportive relationships built on trust and respect, and encourage engagement and retention in treatment in order for patient to reach and maintain optimal outcome

Provide continuity of care by meeting patients in various clinical care settings including the following:

• Emergency department visits, addiction treatment appointments, medical appointments, social service appointments, and therapeutic appointments.
• Identify health and wellness needs, barriers and strengths including physical health, medical and addiction treatment, social support, occupational and intellectual strengths and goals, financial and housing, etc.
• Perform outreach by meeting with patients in the community and act as allies and advocates for patient services
• Attend Addiction Medicine clinical and programmatic conferences and meetings as required

Experience Required

Registered Nurse, OR

Licensed Practical Nurse with 2 years lived experience, OR

Baccalaureate (BA) degree with 2 years lived experience, OR

Associate degree with 4 years of lived experience, OR

Certified Medical Assistant with 4 years of lived experience

Education Requirements

High School Diploma REQUIRED

1 year of relevant experience if candidate has bachelor's degree in related field or 2 years of relevant experience if candidate has associate's degree or is a Certified Peer Recovery Specialist.

4 years of relevant experience, either clinical or lived, if candidate is a Certified Medical Assistant.

4 years of relevant experience, either clinical or lived, accepted in lieu of bachelors, associates or relevant certification.

Lived Experience With Navigating The Criminal-legal System Preferred.

Bilingual candidates preferred.

Special Requirements

Communication – Ability to communicate with patients, visitors and coworkers

Bi-Lingual preferred