Navigator I

Community Bridges; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

5 weeks PTO

Medical, Dental, Vision

401K with employer match

Tuition Reimbursement

Wellness programs

Job summary

Community Bridges, Inc. (CBI) is expanding its behavioral health team in Phoenix, seeking a Navigator I to support clients through outreach, engagement, and comprehensive case management.

The Navigator will connect individuals with needed services and resources, coordinating wraparound supports within a multidisciplinary framework. The role emphasizes documenting client interactions per state and accrediting bodies while helping clients navigate housing, healthcare, and recovery pathways.

Qualifications

• High school diploma or GED is required; associate degree in Behavioral Health preferred but not required.
• Must be in recovery from alcohol or drugs and/or mental health for ≥1 year.
• 1–3 years of full-time health care related work experience preferred.
• 1–3 years of substance abuse/mental health recovery-oriented service preferred.
• Current AZ Driver's License valid and in good standing; clear 39-month MVR.
• Arizona Fingerprint Clearance card or good cause exemption required.

Responsibilities

• Enhance the likelihood of client success and reduce barriers to services.
• Perform outreach, engagement, case management, and wraparound supportive services.
• Map next steps for clients to access services and achieve ongoing success.
• Document and track required client interactions per AAC, ADHS/DBHS, CARF, and CBI policies.

Skills

Recovery experience

Healthcare exposure

Driver's license

MVR check

Fingerprint clearance

Education

High school diploma or GED

Associate degree in Behavioral Health or related field (preferred)

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Navigator I

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting‑edge, nationally recognized, evidence‑based models.

Job Summary

The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Skills/Requirements

• Highschool diploma or GED is required. Associates Degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
• Must be in recovery from Alcohol or Drugs and/or mental health for equal to or greater than 1 consecutive year.
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.
• Current AZ Driver's License valid and good standing.
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance card or good cause exemption required.

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing an expanding our services!

• We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities

Our 26 locations are all state‑of‑the‑art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our licensed practical nurses to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!