Navigator I

Community Bridges Inc.; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

5 weeks PTO

Medical benefits

Dental coverage

Vision coverage

Disability insurance

Life insurance

401K with employer match

Wellness programs

Tuition reimbursement

Job summary

Community Bridges, Inc. (CBI) seeks a Navigator I to connect individuals with needed services, conduct outreach, and provide wrap-around support. You will document interactions and coordinate with a multidisciplinary team to reduce barriers and promote continued engagement in care.

You will work within regulatory guidelines and internal policies, supporting clients with access to behavioral health and medical resources. A strong emphasis on compassionate, client-centered engagement is essential.

Qualifications

• High school diploma or GED required; Associates degree in Behavioral Health preferred.
• Minimum 12 months of recovery from substance use and/or mental health disorders.
• 1–3 years of health care related work experience preferred but not required.
• 1–3 years of substance abuse/mental health recovery-oriented service preferred but not required.
• Current AZ Driver's License in good standing.
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance card or good cause exemption required.

Responsibilities

• Enhance client success by identifying and reducing barriers to services.
• Conduct outreach, engagement, and case management.
• Document and track patient interactions according to AAC, ADHS/DBHS, CARF, and internal policies.
• Map out next steps for clients needing access to services to achieve ongoing success.

Skills

High School Diploma

Associates degree preferred

Recovery from substance use

Health care experience

Recovery-oriented service

AZ Driver's License

MVR 39-month check

Fingerprint clearance card

Education

High school diploma or GED

Associate degree in Behavioral Health (preferred)

Job description

Navigator I

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Skills/Requirements

• Highschool diploma or GED is required. Associates Degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
• Minimum of 12 months of recovery from substance use and/or mental health disorders required.
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.
• Current AZ Driver's License (valid and good standing).
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance card or good cause exemption required.

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Reimbursement options for Licensure
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!