Natural Channel Customer Manager: Growth Driver

Acosta; Eden Prairie (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Acosta in Minnesota seeks a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales growth in the natural/organic foods channel and build strong relationships with store and headquarter contacts.

Responsibilities include delivering objectives on volume and pricing, developing a Customer Business Plan, coordinating trade marketing funds, and ensuring an effective in‑store presence across assigned stores.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum six months of relevant experience in retail/CPG, marketing, space management, and/or resets; sales administration or finance experience preferred.
• Proficiency with Microsoft Office (PowerPoint, Excel, Word, Outlook) and web-based applications; excellent presentation and communication skills.
• Ability to manage multiple projects with strong organizational skills.
• Experience in natural/organic foods channel is a plus.

Responsibilities

• Achieve sales goals by delivering principals’ objectives including volume, merchandising, pricing, and shelving.
• Develop a comprehensive Customer Business Plan aligning with principals’ priorities and driving long‑term success.
• Personally call on all decision‑makers to present programs and concepts that enhance business results.
• Manage costs and expenditures to maximize revenue through brokerage, commissions, bonuses, and more.
• Ensure a competitive in-store presence by coordinating with headquarters, supervisors, and other personnel.
• Manage trade marketing funds and leverage data to sell concepts to the customer.
• Operate within the designated budget and ensure efficient resource use.
• Maintain open lines of communication with key principals for alignment and collaboration.
• Collaborate with Retail Sales Managers on major retail initiatives and new product introductions.
• Utilize market knowledge to involve marketing, technology, and administration resources.
• Share information and customer/principal insights with team members to drive organizational capacity.
• Utilize computer systems and Acosta communication tools to achieve Customer Business Plan objectives.
• Provide feedback to leaders on ways to improve business operations.
• Complete special projects as requested.

Skills

PowerPoint

Excel

Word

Outlook

Presentation skills

Communication skills

Project management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Acosta in Minnesota seeks a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales growth in the natural/organic foods channel and build strong relationships with store and headquarter contacts.

Responsibilities include delivering objectives on volume and pricing, developing a Customer Business Plan, coordinating trade marketing funds, and ensuring an effective in‑store presence across assigned stores.