Customer Manager (Natural Channel)

Acosta, Inc.; Santa Rosa (CA); Sur place; USD 57 000 - 60 000; Plein temps

Résumé du poste

Acosta Employee Holdco LLC seeks a Customer Manager for the Natural Channel in Santa Rosa, CA to manage the principals' business within designated customer accounts and drive sales growth.

The role requires strategic planning, active engagement with decision-makers, and effective cost and trade marketing management to maximize revenue and market share.

Qualifications

• Bachelor's degree or equivalent work experience.
• A minimum of six+ months of relevant experience in retail (CPG), marketing, space management, or resets.
• Strong knowledge of Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Excellent presentation and communication skills.
• Ability to manage multiple tasks and projects simultaneously.

Responsabilités

• Achieve sales goals by delivering principals' objectives and optimizing costs.
• Develop a comprehensive Customer Business Plan aligning with principals' priorities.
• Engage with decision-makers to present and sell business plans and concepts.
• Oversee costs and manage expenditures related to manufacturers' activities.
• Ensure strong in-store presence by coordinating with store personnel and HQ.
• Manage trade marketing funds and leverage data to sell concepts.
• Operate within budget and communicate progress to stakeholders.

Connaissances

PowerPoint

Excel

Word

Outlook

Presentation skills

Formation

Bachelor of Arts Degree or equivalent

Outils

Web-based applications

Description du poste

DESCRIPTION

Are you a dynamic professional with a passion for driving sales and market share growth?

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts.

Must reside in Santa Rosa, CA or within 50 miles

RESPONSIBILITIES

Here’s what you’ll be doing:

• Achieve Sales Goals : Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning : Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
• Client Engagement : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management : Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
• In-Store Presence : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing : Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence : Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication : Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives : Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge : Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing : Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration : Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization : Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement : Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects : Complete special projects as requested, contributing to the overall success of the team.

QUALIFICATIONS

• Education : Bachelor of Arts Degree or equivalent work experience.
• Experience : A minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
• Technical Skills : Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
• Project Management : Ability to handle multiple projects simultaneously with strong organizational skills.

Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence.

#ImpactNatural

#DiscoverYourPath

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $57420.00 - $60000.00

Company: Acosta Employee Holdco LLC