National Training Coordinator

Xylem Tree Experts; Dallas (TX); Remote; USD 60,000 - 85,000; Full time

Job summary

A leading company in arboricultural services is seeking a National Training Coordinator to oversee the design and delivery of their training programs. The ideal candidate will possess expert knowledge in arboricultural practices with a strong background in adult education. Responsibilities include coordinating hands-on training across multiple regions and supporting trainer development. This role requires significant travel and the ability to adapt to varying environments and conditions.

Qualifications

• Minimum 5 years of industry experience with proven field competence.
• Exceptional communication and presentation skills.
• Experience in adult education and skills assessment.

Responsibilities

• Coordinate and deliver hands-on skills training across all operating regions.
• Oversee regional trainers for skill quality and consistency.
• Lead training initiatives in core arboricultural categories.

Skills

Communication

Presentation

Multi-tasking

Conflict Management

Education

ISA Certification (Preferred)

Tools

Microsoft Office Suite

Job description

The National Training Coordinator (NTC) is responsible for the design, delivery, and oversight of our national arborist training programs. This is not an entry level role. Previous professional experience as a trainer is required to be considered for this opportunity.

We are looking for a highly capable, field-ready trainer who can “walk the talk” in challenging and sometimes unpredictable work environments. The NTC must be resourceful, resilient, and able to demonstrate all key arboricultural practices, including electrical hazard awareness, for instructional purposes.

Job Purpose

The National Training Coordinator (NTC) is responsible for the design, delivery, and oversight of our national arborist training programs.

Supervisory Responsibilities

This position has no direct reports.

Essential Functions

• Coordinate and deliver hands-on skills training across all operating regions with no fixed territory.
• Oversee regional trainers to ensure skill quality and consistency.
• Support the development of Qualified Trainers (QTs) to expand in-house training capabilities.
• Lead training initiatives in core arboricultural categories including: - Chainsaw use & tree felling - Climbing & rigging - Aerial lift / bucket operations & electrical hazard awareness - Advanced arborist techniques and systems
• Collaborate with Corporate Training Group to ensure training content is current and aligned with industry standards.
• Participate in onboarding new employees and coordinate required training programs.
• Represent XKIG at industry events, conferences, and training expos.
• Maintain regular communication with field teams and management to evaluate and improve training delivery.
• Use LMS platforms for accessing and assigning learning modules.
• Travel extensively by air and vehicle; navigate varied terrain and weather conditions while training onsite.
  
  

Competencies

• Knowledge of reporting formats and data entry/tracking systems.
• Skill in being timely and dependable.
• Skill in completing or organizing documentation.
• Skill in data entry with attention to detail.
• Ability to communicate effectively on the telephone.
• Ability to listen and communicate verbally and in writing.
• Ability to work in a high pace environment with a high energy level.
• Ability to multi-task and prioritize.
• Ability to demonstrate emotional control in stressful situations.
• Conflict management, team coordination, and interpersonal skills are essential.
  
  

Work Environment

Field environments include exposure to heat, cold, rain, snow, and rugged terrain. Requires the physical ability to demonstrate arboricultural work techniques in real-world scenarios.

Travel Requirements

• Ability to travel 50% of the time, often via air, across multiple states and regions.
  
  

Required Education And Experience

• Minimum 5 years of industry experience with proven field competence.
• Demonstrated expert-level knowledge of arboricultural practices, techniques, and safety standards.
• Exceptional communication and presentation skills; capable of adapting to diverse learning environments.
• Experience in adult education, instructional delivery, and skills assessment.
• Strong working knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, etc.).
• Ability to read and reference written industry standards and materials (e.g., ANSI Z133, ISA Best Practices, TCIA, etc.).
  
  

Preferred Education And Experience

• ISA Certified (Preferred); must be willing to obtain certification within 6 months of hire if not already certified.
• Bilingual in Spanish is a plus and opens additional deployment options.
• The ideal candidate will have advanced technical expertise in arboriculture, a strong background in adult education, and the leadership skills to serve as a spokesperson, mentor, and quality assurance authority across all regions.
  
  

Additional Eligibility Requirements

• No other eligibility requirements.
  
  

Work Authorization Requirements

• Must meet I-9 requirements.
  
  

Affirmative Action/EEO Statement

The position requires employees to be able to pass a background check and drug screen as required for this job. Must meet I-9 requirements. The company provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.