National Sales Specialist

Milestone Retirement Communities, LLC.; Oklahoma; Remote; USD 72,000 - 75,000; Full time

Job summary

Milestone Retirement is hiring a National Sales Specialist focused on optimizing underperforming communities. The role demands extensive skills in sales, leadership, and crisis management, alongside substantial travel. Join a dynamic company committed to personal growth and career advancement while impacting the senior living sector positively.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401K/Roth plan

Company-paid life insurance

Educational/Personal Development Reimbursement Assistance

Qualifications

• Five to ten years’ experience in marketing/sales.
• Experience in senior living or hospitality industry with management responsibility preferred.

Responsibilities

• Assess and implement solutions to underperforming sales processes.
• Lead sales efforts during critical occupancy recovery periods.
• Train local teams to establish sales processes.

Skills

Leadership

Sales Expertise

Crisis Management

Customer Relationship Management

Education

Bachelor’s Degree in Marketing or related field

Tools

Microsoft Office

Job description

Job Details

Job Location: Oklahoma, OK

Salary Range: $72000.00 - $75000.00 Base+Commission/month

Description

We are hirng for a National Sales Specialist!

Milestone Retirement is seeking a National Sales Specialist to rescue underperforming communities and restore them to profitability. This is an intensive, high-impact role for a proven leader who can rapidly diagnose complex operational challenges while driving immediate revenue improvements. You'll be deployed to our most challenging communities with authority to implement necessary changes across sales processes, culture, and team performance. This role requires a unique combination of sales expertise, operational acumen, and crisis leadership skills to stabilize struggling properties and return them toexcellence.

Milestone Retirement is a family-owned management company who’s committed to your success and to providing genuine opportunities for career advancement as we continue expanding our portfolio. When you join Milestone, you're joining a company that invests in your growth and values your contributions.

This is a remote position requiring 90% + travel based out of Oklahoma City, OK area or Vancouver, WA.

Benefits:

• A company that is growing
• An awesome team that is passionate about seniors
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• 401K/Roth plan
• Company-paid life insurance
• Perks and Discounts Program
• Parental leave
• Educational/Personal Development Reimbursement Assistance

Essential Functions:

Revenue Recovery & Sales Transformation

• Immediately assess and implement solutions to address underperforming sales processes, systems and culture
• Personally lead sales efforts during critical occupancy recovery periods
• Implement proven strategies that rapidly increase inquiry-to-tour and tour-to-close ratios
• Rebuild damaged community reputations through strategic outreach and relationship repair
• Establish Milestone sales processes and train local teams for long-term success
• Set and achieve aggressive occupancy targets within defined turnaround timelines

Leadership & Crisis Management

• Conduct comprehensive community assessments to identify performance barriers
• Work with Regional Operations to address staff issues, including coaching, restructuring, or replacement decisions
• Implement improvements that directly impact marketability and resident satisfaction
• Assist in resolving compliance, safety, or quality issues that affect community reputation

Team Development & Culture Change

• Lead by example and provide leadership coaching to community management teams
• Promotes the company in a positive manner and sets the example for company standards for excellence. Serves as a consensus builder among community Sales and Operations teams.
• Encourages teamwork through cooperative interactions with Regional Director of Operations and other home office associates. Educates and supports Operations partners on sales and marketing programs for their respective communities.
• Maintains comprehensive knowledge of the lead tracking/management system, trouble shooting and training. Monitors community lead and business tracking systems, sales tools and resources to ensure compliance with system usage and follow up statistics.
• Rebuild team morale and establish performance-driven culture
• Mentor local staff to maintain improvements after transition
• Performs other duties as needed or assigned.

Education and Experience

• Bachelor’s Degree in Marketing or related field from a four-year college or university is preferred.
• Five to ten years’ experience in marketing/sales.
• Experience in senior living, healthcare or hospitality industry and a minimum of two years in a multi-community role with management responsibility preferred.
• Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems.
• Consultative selling skills highly preferred. Knowledge and understanding of the senior market and various senior living products.
• Workable knowledge of personal computers including proficiency in Microsoft Office and Windows. Experience with Customer Relationship Management software.

Certifications, Licenses, and other Special Requirements

Frequent car travel requires the incumbent to possess and maintain a valid driver’s license. Ability to work some evenings/weekends and travel 100% of the time by air or car.

Essential Skills

• Able to work well under pressure, complete assignments accurately, work independently, and manage time effectively.
• Exhibits a high degree of initiative and creativity, good judgment, and professional ethics.
• Excellent communication skills and the ability to motivate and develop staff within all product lines and positions.
• Risk taker and able to self-initiate and take charge of the multi-faceted strategies that are developed.
• Possesses strong management skills to work effectively as a team with operations partners and other functional areas.

Qualifications