National Roofing Field Tech & Quality Inspector

Owens Corning; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Owens Corning is seeking a Field Technical Specialist to serve as a key field-based technical resource supporting the Roofing business. You will conduct post-job walks, evaluate workmanship, provide guidance, and document field activities.

This remote, national role requires up to 75% travel across the U.S. and Canada, with occasional weekend travel. You will interact with contractors, homeowners, and internal teams to ensure quality outcomes.

Qualifications

• High School Diploma or equivalent required.
• Ability to safely access steep-slope roofs and perform roof inspections and evaluations.
• Ability to lift a minimum of 50 pounds and carry ladders and inspection equipment.
• Valid U.S. passport and ability to travel throughout the United States and Canada.
• Ability to travel up to or greater than 75% annually.
• Experience conducting field inspections, technical evaluations, or preparing field documentation and reports.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a dynamic field environment.
• Strong organizational skills and attention to detail.
• Demonstrated ability to build positive relationships with customers, contractors, and internal partners.

Responsibilities

• Conduct field inspections, post-job walks, and technical evaluations in support of warranty and workmanship programs.
• Evaluate roofing installation quality, workmanship, ventilation, and site conditions.
• Document inspection findings accurately and consistently in accordance with company standards and procedures.
• Maintain organized records and documentation related to field activities, inspections, and customer interactions.
• Support escalated claims investigations by gathering field information and performing inspections under guidance of technical leadership.
• Apply established safety standards during all field activities, including roof access, ladder use, and jobsite evaluations.
• Assess jobsite conditions and determine whether inspections can be completed safely and effectively.
• Serve as a professional representative of Owens Corning interacting with contractors, homeowners, customers, and internal stakeholders.
• Provide technical support to contractors by answering application and installation-related questions and helping resolve field issues.
• Respond to customer and contractor inquiries in a timely, professional, and solution-oriented manner.
• Escalate complex technical, product, quality, or application concerns to the appropriate subject matter experts.
• Gather contractor feedback, field observations, and market insights that support product, process, and service improvements.
• Identify recurring field issues and communicate trends that may impact product performance or training needs.
• Support the development and refinement of technical guidance, field communications, documentation, and best practices.
• Deliver contractor training, hands-on demonstrations, and field-based educational activities using established training materials.
• Assist with onboarding, peer learning, and knowledge-sharing initiatives as requested.
• Partner effectively with Field Technical & Quality Assurance, Customer Solutions, Sales and other internal teams to support business objectives and customer success.

Skills

Communication

Spanish fluency

Independent worker

Organizational skills

Education

Technical degree in Engineering/Architecture/Construction Technology/Building Sciences

Job description

Owens Corning is seeking a Field Technical Specialist to serve as a key field-based technical resource supporting the Roofing business. You will conduct post-job walks, evaluate workmanship, provide guidance, and document field activities.

This remote, national role requires up to 75% travel across the U.S. and Canada, with occasional weekend travel. You will interact with contractors, homeowners, and internal teams to ensure quality outcomes.