National Product Trainer - LAAO

Abbott; Illinois; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

HIP PPO medical plan

Retirement savings plan

Tuition reimbursement

FreeU education benefit

Career development

Job summary

Abbott is seeking a Training Specialist in the Electrophysiology division, based in Austin, TX. You will design and deliver educational programs for field reps, employees and customers, covering clinical, technical and sales aspects of Abbott EP technologies.

Work with Education, Marketing, R&D and Sales to deploy curricula, update materials, and measure impact. Strong teaching mindset and electrophysiology knowledge are essential for success.

Qualifications

• Bachelor's Degree is required.
• 2+ years training experience in a therapy area or equivalent sales/marketing.
• Knowledge of electrophysiology medical devices.
• Ability to design training programs from needs assessment.
• Understanding of technical aspects of current and new products in Therapy area.
• Affinity for educating others.
• Demonstrated ability to work with cross-functional teams and drive training initiatives.

Responsibilities

• Design, implement, and execute electrophysiology educational programs for field representatives, employees and customers.
• Collaborate with Education, Marketing, R&D, Sales to develop new employee and continuing education.
• Develop curricula and training content for multiple channels to build field competence in clinical, technical, customer understanding and selling abilities.
• Deliver continuing education for physicians, fellows, and customers at Austin facility and national programs.
• Create metrics to assess training effectiveness and iterate programs accordingly.
• Engage field organization with periodic visits to understand sales, clinical, and healthcare environments.

Skills

Training experience

Electrophysiology knowledge

Teaching / Education

Needs assessment

Product knowledge in Therapy area

Communication

Education

Bachelor's Degree

Job description

Working at Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Austin, TX location within the Electrophysiology division.

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

• Responsible for designing, implementing, and executing electrophysiology educational programs for Abbott EP field representatives, employees, and customers. The Training Specialist will have a thorough understanding of the customer, their needs, and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Abbott EP technology. They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products but also the economic aspects of our technologies. This self-starter will be critical in designing new curricula and instrumental in developing new and innovative ways to deliver the curriculum following best-practices in adult learning within assessed constraints.
• In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops, implements, and executes new employee and continuing education for Abbott employees on specific Therapy product technologies and sales best practices within classroom settings and/or other remote modalities.
• Develops, implements, and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, resource utilization, and selling ability.
• Executes continuing education for physicians, fellows, and customers through customized education programs in the Austin facility and periodically at national programs.
• Develops metrics to assess the effectiveness of educational programs and quickly implements changes to Educational programs as needed.
• Engages field organization through periodic visits to understand the current selling, competitive, clinical, and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
• Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and external customers through collaboration with Product Division, Marketing, and Education peers.
• Ensures comprehensive course materials are maintained online.
• Maintains an in-depth knowledge of electrophysiology products, therapies, customers, and business objectives to develop, implement and execute continuing education programs for Abbott representatives. Updates all education programs on a continuous basis.
• Maintains an organized and properly equipped education amphitheater and adjoining "hands-on" rooms and projection area.
• Resolves issues and meets project deadlines.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.

Required Qualifications

• Bachelor's Degree Required.
• 2+ years training experience in a specific Therapy area or equivalent sales and/or marketing experience.
• Knowledge of electrophysiology medical devices.
• Ability to apply the fundamental concepts and practices to conduct needs assessment and design training programs.
• Understanding and expertise in the technical aspects and application of current and new products in Therapy area.
• Affinity for educating others.
• Demonstrated ability to si