National Operations Manager

Alliance Nationwide Exposition; Garland (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Alliance Nationwide Exposition seeks a National Operations Manager to plan, organize, and execute all shows in their area. This role represents Alliance with integrity and efficiency, delivering top customer service while maintaining profitability and strong relationships.

The position requires leadership, cross-functional collaboration, and a readiness to travel as needed to ensure flawless show execution and client satisfaction.

Qualifications

• 2+ years in operations management or equivalent leadership roles.
• Experience with P&L responsibilities and budgeting.
• Strong planning and organizational skills with attention to detail.
• Proven ability to manage multiple priorities and teams.
• Excellent communication and stakeholder management.
• Willingness to travel as needed to support shows.

Responsibilities

• Collaborate internally and with venues and clients to plan and manage install and dismantle activities.
• Participate in show planning and other operational activities to ensure successful execution; manage labor and job assignments to align with preshow estimates.
• Maintain understanding of venue operations, union requirements, and competitive rates and conditions.
• Lead and develop a high-performing team; provide annual reviews and growth opportunities for staff.
• Ensure adherence to safety protocols and manage labor risk while protecting gross margin.
• Negotiate contracts for office/warehouse facilities and leasing as needed.
• Act as liaison to clients and sales team to optimize resource use.
• Travel to show sites to support successful execution.

Skills

Operations Mgmt

P&L Management

Labor Management

Project Management

Data Analysis

Budgeting

Excel

Communication

Tools

Excel

Word

Job description

Job Title Summary

Responsible for the planning, organization, and execution of all shows in their respective area, the National Operations Manager represents Alliance with a superior level of integrity, efficiency, and commitment to providing the highest level of customer service while maintaining profitability and solid relationships. This person will be a reliable leader and knowledgeable business partner and demonstrates confidence and effectiveness in taking ownership of critical relationships and business goals.

• Collaborate internally and with venues and clients to plan and manage install and dismantle activities
• Participate in show planning and other operational activities to ensure successful execution of job requirements; manage labor and job assignments to ensure alignment with preshow estimates
• Maintain a broad understanding of venue and show site operations, union requirements, and competitor rates, strengths, weaknesses, skills, and abilities

Job Title Summary

Responsible for the planning, organization, and execution of all shows in their respective area, the National Operations Manager represents Alliance with a superior level of integrity, efficiency, and commitment to providing the highest level of customer service while maintaining profitability and solid relationships. This person will be a reliable leader and knowledgeable business partner and demonstrates confidence and effectiveness in taking ownership of critical relationships and business goals.

Essential Duties & Responsibilities

• Collaborate internally and with venues and clients to plan and manage install and dismantle activities
• Participate in show planning and other operational activities to ensure successful execution of job requirements; manage labor and job assignments to ensure alignment with preshow estimates
• Maintain a broad understanding of venue and show site operations, union requirements, and competitor rates, strengths, weaknesses, skills, and abilities

P&L management and reporting for city operations; ensure budgeted profitability goals are met

• Attend client planning meetings as needed and assist with site surveys
• Maintain productive working relationship with local unions and union leadership; assist with contract negotiations, grievances, labor agreement adherence and interpretation
• Lead and develop a highperforming team; provide annual reviews and avenues of growth for office staff
• Identify and develop relationships with local businesses and community organizations to identify key resources and a strong pipeline of talent
• Act as a liaison to clients and sales team members to ensure efficient use of available resources
• Ensure adherence to safety protocols on all job sites; Manage workers' compensation risk and maintain gross margin
• Determine space requirements in relation to staff, storage, and revenues; negotiate all contracts for office and warehouse facilities, including lease contracts for building and vehicles
• Assume responsibility for all financial transactions and reconciliations involving local company checking accounts; maintain communication with corporate Accounts Payable
• Service satellite cities in a profitable manner; research and establish labor resources
• Other duties as assigned

Education & Experience

• 2+ years of job experience in operations management roles with business planning and execution experience; P&L responsible roles preferred.
• 2+ years labor management or trade show industry experience preferred
• Project management experience is a plus
• Ability to effectively manage multiple priorities requiring attention to detail while ensuring high quality service delivery
• Expert time management and organizational skills with ability to handle large or complex projects simultaneously
• Capable of working independently; selfmotivated and results driven
• Able to analyze complex problems, exercise sound judgment, and appropriately manage conflict
• Ability to analyze and apply data to business strategy and goals; financial acumen is a must
• Excellent written and verbal communication skills
• Exceptional interpersonal and collaboration skills; ability to charismatically manage crossfunctional relationships within the organization; strong customer service orientation
• Ability to work long hours and travel as needed.
• Proficient in Excel and Word.
• BiLingual is preferred, but not required.