National Operations & Dispatch Leader

Utilities One Group; Kent (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance plans (health, dental

Whole Life Insurance

401k Plan

PTO/Paid Holidays

Great Work Environment

Career Advancement Opportunities

Job summary

Utilities One, based in Kent, WA, seeks an Operations & Dispatch Manager to oversee daily operations and crew dispatching across the United States. The role is in‑office in Kent and works closely with US management and clients to ensure smooth execution of projects.

The ideal candidate drives process improvements, ensures regulatory compliance, and coordinates HR onboarding and training where needed to maintain workforce readiness and service quality.

Qualifications

• 2+ years of experience in operations management, dispatching, or related field.
• Bachelor’s degree in Business Administration, Logistics, Operations Management, or related field preferred.
• Bilingual Russian/English preferred; strong English for client interaction.

Responsibilities

• Oversee day‑to‑day operations and crew dispatching across the United States.
• Serve as central link between back office and field teams.
• Develop scalable operational workflows and ensure compliance with policies.

Skills

Operations management

Dispatching

Client communication

Crew coordination

Process design

HR knowledge

MS Office

Scheduling tools

Bilingual Russian/English

Education

Bachelor's degree in Business Administration

Tools

MS Office

Dispatch software

Scheduling tools

Job description

Utilities One, based in Kent, WA, seeks an Operations & Dispatch Manager to oversee daily operations and crew dispatching across the United States. The role is in‑office in Kent and works closely with US management and clients to ensure smooth execution of projects.

The ideal candidate drives process improvements, ensures regulatory compliance, and coordinates HR onboarding and training where needed to maintain workforce readiness and service quality.