National MEPS Program Lead

Connexus Hub; Fort Knox (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Job summary

Connexus Hub is seeking a Program Manager to lead an Army contract providing administrative support at 41 MEPS nationwide. You will be the single point of contact for the Army Contracting Officer and COR, directing daily operations and ensuring timely processing of applicant packets and waivers.

The role requires over 10 years of Army operations experience, staff supervision across locations, and strong AR 25-50 knowledge.

Qualifications

• At least 10 years of progressive Army operations experience, including staffing and oversight of work.
• Demonstrated knowledge of MEPS operations and applicant processing.
• Experience supervising staff across multiple locations.
• Proficiency with AR 25-50 correspondence standards.
• Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams) proficiency.
• U.S. citizenship and ability to pass a federal background investigation.
• Fluent reading/writing/speaking English.

Responsibilities

• Lead a team of 41 General Clerk III employees at MEPS sites across the U.S., Hawaii, and Puerto Rico
• Assign and monitor daily work, including same-day actions, 8-hour document turnaround, 72-hour follow-ups
• Oversee quality control of applicant packets and AR 25-50 compliance
• Coordinate hiring, onboarding, background investigations, and system access requests with recruiting and security teams
• Arrange coverage for absences and fill vacancies within 10 workdays
• Prepare weekly attendance reports and monthly activity reports; lead quarterly reviews with Government
• Build relationships with Senior Guidance Counselors and MEPS staff; resolve issues quickly
• Attend meetings, briefings, and program reviews at Fort Knox as required

Skills

Army operations knowledge

Staff supervision

Process improvement

English fluency

Education

Bachelor’s degree

PMP certification

Tools

Microsoft Office Suite

SharePoint

Teams

Job description

Connexus Hub is seeking a Program Manager to lead an Army contract providing administrative support at 41 MEPS nationwide. You will be the single point of contact for the Army Contracting Officer and COR, directing daily operations and ensuring timely processing of applicant packets and waivers.

The role requires over 10 years of Army operations experience, staff supervision across locations, and strong AR 25-50 knowledge.