National Facilities Manager

College Internship Program (CIP); Lee (MA); On-site; USD 74,000 - 79,000; Full time

Benefits offered by this job

Vacation Time – 15 days

Paid Holidays – 13 days

Medical, Dental, and Vision insurance

401(K) with employer match up to 4%

Job summary

A leading educational organization in Lee, MA, is seeking a Housing & Facilities Manager to ensure safe and well-maintained environments for students. This role involves overseeing daily housing operations, managing maintenance and repairs, and ensuring compliance with safety regulations. Candidates should have a relevant bachelor's degree and at least 10 years of related experience. The position offers competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent supervisory experience required.
• At least 10 years of related experience is needed.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage daily operations of on-campus student housing.
• Act as the primary contact for property maintenance needs.
• Ensure project milestones are met on budget.

Skills

Attention to detail

Communication skills

Organization

Supervisory experience

Education

Bachelor's degree

Tools

Pickup truck/van

Job description

The Housing & Facilities Manager ensures that our students and staff have safe, well‑maintained, and supportive environments to learn, live, and grow. Overseeing student housing and building operations in Massachusetts and Florida, this full‑time exempt position manages facility projects, safety practices, and property services for commercial and residential tenants. Based at the Lee, MA headquarters, the Housing & Facilities Manager reports to the Director of Finance and Business Operations and plays a vital part in creating welcoming spaces that support CIP’s mission.

This position operates in a highly scheduled environment but may require longer hours, occasional weekend work, and minimal travel as job duties demand. The Housing & Facilities Manager role involves a high physical demand.

Responsibilities

• Manages the daily operations of on‑campus student housing and facilities.
• Acts as the primary point of contact for property and maintenance needs.
• Addresses inquiries, resolves issues, and provides guidance on rules and regulations.
• Manages resident and property management relations, coordinates maintenance and repairs, and handles administrative tasks.
• Manages leasing activity for CIP properties as well as non‑student external parties.
• Manages subordinate staff in the day‑to‑day performance of their jobs.
• Ensures that project/department milestones and goals are met while adhering to approved budgets.
• Regular, cadenced on‑site review and inspection of all CIP facilities and housing.
• Remote monitoring of and integration of CIP security and fire/safety systems.
• Formulation of sub‑budgets for CIP-related properties pertaining to general maintenance.
• Overseeing renovation, refurbishment, and new construction projects.
• Conducting on‑going weekly meetings with internal staff and direct reports.
• Responding to emergency repairs for building systems.
• Overseeing annual planning, budgeting, and variance analysis.
• Reviewing student housing demands in collaboration with Center Leadership Teams.
• Communicating with external facilities and property managers of leased properties as an escalation point or to determine if further action is needed.
• Tracking and monitoring of access controls for all properties.
• Other duties as assigned.

Qualifications

• Requires a bachelor’s degree or equivalent supervisory experience in the related area, along with extensive knowledge of housing and facilities management processes.
• At least 10 years of related experience and/or training.
• Mechanically inclined and able to operate small equipment, willing to learn.
• Able to operate a pickup truck/van with trailer.
• Willing to travel.
• Bachelor’s degree from an accredited college or university is required.
• Active driver’s license is required.
• Must be able to obtain a CDL.
• Exceptional written and verbal communication skills, precise attention to detail, superior organization and prioritization skills, and self‑motivation in managing tasks to completion.

Compensation

Salary: $74,000–$79,000 yearly

Benefits

• Vacation Time – 15 days (full‑time only)
• Paid Holidays – 13 days (full‑time only); holiday premium pay for part‑time only
• Paid sick days and personal days accrued
• Medical, Dental, and Vision insurance
• Voluntary benefits: Short and Long‑term Disability, Additional Life, Child Life, and Spousal Life
• Dependent Care Flexible Spending Account
• Flexible Spending Accounts
• 401(K) – Traditional 401(K) and Roth 401(K) with employer match up to 4%
• Financial Wellness Advisor services
• Tuition and continued education reimbursement up to $3,000 annually for full‑time and up to $1,000 for part‑time
• Wellness reimbursement of $200 per year (full‑time) and $100 per year (part‑time)
• Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts
• A health advocate to assist with insurance & healthcare challenges
• Ongoing monthly training and professional development opportunities
• Supportive and collaborative culture

Accommodations & EEO Statements

Accommodations Disabilities Act Statement – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job position.

Affirmative Action Plan (AAP)/Equal Employment Opportunity (EEO) Statement – College Internship Program (CIP) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Team members may be assigned additional responsibilities as necessary.