National Director of Operations

ABM; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Job summary

ABM is seeking a National Director of Operations to lead a large national portfolio of fulfillment center operations. The role blends strategic direction with hands-on execution to ensure scalable processes and consistent service across locations.

The position focuses on growth, efficiency, innovation, and continuous improvement while developing high‑performing leadership teams and fostering accountability, safety, and customer‑centric outcomes across the enterprise.

Job description

The National Director of Operations is a senior leadership role responsible for the strategic direction, operational excellence, and overall performance of a large national portfolio of fulfillment center operations. This position balances executive-level strategy with operational execution, ensuring scalable processes, consistent service delivery, and exceptional client outcomes across all locations.

The role drives enterprise-wide initiatives focused on growth, efficiency, innovation, and continuous improvement while developing high-performing leadership teams and fostering a culture of accountability, safety, and customer-centricity.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, ABM Employee Benefits | Staff & Management