National Operations Manager

ABM; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus program eligibility

Comprehensive benefits package

Job summary

ABM is seeking a strategic leader for a national strategic account, delivering exceptional customer experience across ABM’s service category. You will blend hands-on execution with strategic direction and leadership for all client sites in North America, while advising ABM colleagues in the UK.

The role reports to the Sr Director Strategic Accounts. Responsibilities include developing, aligning and implementing operations programs to optimize service delivery and client satisfaction at scale

Responsibilities

• Develop and implement operations programs to improve customer experience across ABM's service category.
• Provide hands-on and strategic direction and leadership for all client sites in North America and advise ABM colleagues in the UK.

Job description

The NOM is dedicated to one large, national strategic account. This role is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver exceptional customer experience in ABM’s service category. This position will provide both hands on and strategic direction and leadership for all client sites in North America and provide advice to ABM colleagues in the UK. The role reports to the Sr Director Strategic Accounts.

Annual Salary: $110,000-$150,000 US Dollars
The pay listed is the salary for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

The NOM is dedicated to one large, national strategic account. This role is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver exceptional customer experience in ABM’s service category. This position will provide both hands on and strategic direction and leadership for all client sites in North America and provide advice to ABM colleagues in the UK. The role reports to the Sr Director Strategic Accounts.