National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Tulsa (OK); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to join their team in a dynamic remote role. This position offers a competitive salary and performance-based incentives, along with generous time off and professional development opportunities. The ideal candidate will have substantial claims experience and strong technical knowledge in cyber coverage. You'll play a crucial role in supporting operational decision-making and enhancing the claims process. If you are passionate about innovation and collaboration, this opportunity is perfect for you.

Benefits

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and information technology systems.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with carriers to enhance the claim process and evaluate performance.

Skills

Claims Management

Data Analysis

Negotiation Skills

Technical Knowledge of Cyber Coverage

Education

Bachelor’s Degree in a Related Field

Law Degree (J.D.)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives and a competitive total rewards package
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with carriers to enhance the claim process and evaluate performance in claims handling
- Design and implement training programs focused on consultative claims management techniques
- Facilitate regular communication among teams to ensure alignment on claim strategies and operational goals
- Support MMA regional claim colleagues on complex first- and third-party cyber claim issues

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM equivalent preferred)
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines simultaneously with a high sense of urgency

How to Stand Out (Preferred Qualifications):
- P&C license or willingness to obtain
- Strong analytical, negotiation, and influencing skills
- Integrity, collaboration, passion, innovation, and accountability

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