National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Towson (MD); Remote; USD 150,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a dynamic professional to enhance claims processes and advocate for clients in cyber claims. This role offers the flexibility to work remotely and emphasizes collaboration across teams. With generous time off and professional development opportunities, this position is perfect for those looking to grow in a supportive environment. Candidates with a strong background in claims management and cyber insurance will thrive in this role, contributing to innovative solutions and driving success within the organization.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Remote work flexibility

Charitable contribution match

Stock purchase opportunities

Qualifications

• Substantial claims experience with strong knowledge of insurance carrier claims services.
• Bachelor’s degree in a related field; law degree preferred.

Responsibilities

• Collaborate with carriers to enhance claims processes and evaluate performance.
• Develop systems for collecting, analyzing, and reporting claims data.

Skills

Claims Management

Cyber Insurance Knowledge

Data Analysis

Interpersonal Skills

Time Management

Education

Bachelor's Degree in Related Field

Law Degree

Tools

Reporting Dashboards

Claims Data Systems

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Flexibility to work remotely
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collaborate with carriers to enhance claims processes and evaluate performance
- Develop systems for collecting, analyzing, and reporting claims data
- Facilitate communication among teams and stakeholders to align on claim strategies
- Support regional claim colleagues and act as a client advocate on cyber claims
- Create and maintain reports and dashboards to present findings to management

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field; law degree preferred
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines effectively

How to Stand Out (Preferred Qualifications):
- J.D., AIC, ARM, CIC, or CRM certification preferred
- Experience in negotiating and influencing insurers and vendors
- Familiarity with cyber incident trends and regulatory changes
- Excellent interpersonal skills and a high sense of urgency
- A strong commitment to integrity, collaboration, and accountability

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