National Communications Strategy & Planning Lead

Molina Healthcare; Phoenix (AZ); On-site; USD 73,000 - 143,000; Full time

Job summary

Molina Healthcare seeks a Manager to lead the enterprise-wide communications team, ensuring programs align with brand standards, regulatory requirements, and member engagement priorities across Medicaid, Medicare and commercial lines.

The role collaborates with senior leadership, regional teams and cross‑functional partners to deliver data‑driven plans, drive performance, and improve outcomes through clear, timely messaging.

Qualifications

• At least 7 years of progressive communications/marketing experience, including health care/managed care.
• At least 1 year of management/leadership experience.
• Ability and experience leading communications/marketing strategy and strategic planning initiatives.
• Strong understanding of CMS regulations, Medicaid/Medicare communications, and member engagement strategies.
• Experience with communication analytics platforms and strategic planning tools.
• Strong analytical and strategic thinking skills.
• Strong organizational skills and attention to detail.
• Project management experience/experience managing complex projects in a regulated environment.
• Ability to work cross-functionally with internal/external stakeholders in a highly matrixed organization.
• Strong verbal and written communication skills.
• Microsoft Office suite and applicable software programs proficiency.

Responsibilities

• In collaboration with senior leadership, supports the development and execution of enterprise communication strategies aligned with brand standards, business objectives, and regulatory requirements, while representing regional needs and insights.
• Serves as the primary communications lead for an assigned region, delivering regular (monthly and mid‑month/weekly) updates to health plans and ensuring clear, consistent communication throughout the material development lifecycle.
• Supports and contributes to comprehensive communication strategies that drive member engagement, retention, provider relations, and regulatory compliance, translating enterprise objectives into regionally executable plans.
• Co‑leads monthly health plan calls in partnership with Marketing, including scheduling, agenda development, preparation, facilitation, and follow‑up, ensuring alignment on priorities, timelines, and expectations.
• Leads and manages the development of mandated and regulatory communication materials within the region, ensuring milestones, timelines, and deadlines are clearly communicated, tracked, and met.

Skills

Leadership

Strategic planning

Analytical thinking

Communication skills

Project management

Cross-functional collaboration

CMS regulations knowledge

Healthcare marketing

Tools

Salesforce Health Cloud

Adobe Experience Manager

Tableau

Microsoft Office

Job description

Molina Healthcare seeks a Manager to lead the enterprise-wide communications team, ensuring programs align with brand standards, regulatory requirements, and member engagement priorities across Medicaid, Medicare and commercial lines.

The role collaborates with senior leadership, regional teams and cross‑functional partners to deliver data‑driven plans, drive performance, and improve outcomes through clear, timely messaging.