National Audio Product Lead

Rentex Audio Visual & Computer Rentals; Las Vegas (NV); On-site; USD 140,000 - 190,000; Full time

Job summary

Rentex Audio Visual & Computer Rentals is seeking a National Product Manager (Audio) to own the audio roadmap, set QC and packaging standards, and lead the Audio Product Coordinator team across national scale.

You will collaborate with Sales, Marketing, Operations, and leadership to ensure gear readiness, drive repairs and inventory readiness, and push for process improvements while maintaining high service levels for events.

Qualifications

• 5–7+ years in live events/equipment rental focusing on professional audio.
• Experience making purchasing/vendor decisions and setting technical standards.
• Advanced troubleshooting across live sound: Dante, DSP, wireless RF coordination, intercom, and loudspeaker systems.
• Experience managing repair workflows, including parts allocation, RMA coordination, and return-to-service.
• Strong project management, communication, and written documentation skills.
• Comfortable with inventory/repair systems and Microsoft 365.

Responsibilities

• Own the audio roadmap: identify, evaluate, and select consoles, DSP, loudspeaker systems, wireless/RF, intercom, playback, networked audio, cabling, and accessories.
• Build the business case (TCO, utilization, market trends) and bring recommendations to leadership for capital planning and process improvements.
• Manage purchases and guide Purchasing, Inventory, and Operations on timelines and integration plans for new gear.
• Source new vendors, negotiate with existing ones, and manage service partner and RMA relationships so parts, pricing, and support are never the bottleneck.
• Set clear expectations for warranty and post-warranty repairs with vendors and internal teams.
• Own the national damaged equipment pipeline: set priorities with order requirements in mind and get assets back into circulation fast.
• Own QC standards and packaging and handling standards for every Audio SKU.
• Keep advanced spares and plans in place for high-risk SKUs; manage firmware baselines and obsolescence.
• Make sure new inventory is fully onboarded (asset IDs, kits, barcodes, photos, documentation, substitutions, accessories) before its first show.
• Lead the Audio Product Coordinator team: set priorities, coach, develop, and make sure they are working shoulder-to-shoulder with operations and QC teams.
• Own the training curriculum and lead sessions for branch QC managers, leads, and technicians on setup, signal flow, RF coordination, and common gotchas.
• Be the audio subject matter expert for Sales and Operations and the escalation point for the 24/7 support system, including after-hours help for customers when needed.
• Provide curated, accurate product information to Sales and Marketing.
• Track utilization, failure modes, repair turnaround, and repair costs, and turn that into decisions.

Skills

Live events expertise

Audio troubleshooting

Project management

Communication/written documentation

Team leadership

Tools

Dante networking

Digital consoles

DSP

Intercom systems

Loudspeaker systems

Microsoft 365

Job description

Rentex Audio Visual & Computer Rentals is seeking a National Product Manager (Audio) to own the audio roadmap, set QC and packaging standards, and lead the Audio Product Coordinator team across national scale.

You will collaborate with Sales, Marketing, Operations, and leadership to ensure gear readiness, drive repairs and inventory readiness, and push for process improvements while maintaining high service levels for events.