National Accounts Territory Representative, NH ME VT

Coastal Specialty Forest Products; Manchester (NH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid holidays & life insurance

Job summary

Coastal Specialty Forest Products is seeking a National Accounts Territory Representative to strategically grow our national accounts footprint in Northern New England. This field-based role will travel to home centers across Maine, New Hampshire, and Vermont, delivering training and presenting Coastal's value-added products.

Responsibilities include identifying opportunities, educating customers, building relationships with store managers and distribution partners, and leading brand trainings.

Qualifications

• 3-5 years of sales or related experience with a proven results track record.
• Experience working with home centers is preferred but not required.
• Self-motivated, goal-oriented, and focused on customer experiences.
• Excellent communication, relationship-building, and negotiation skills.
• Ability to travel daily within the assigned territory.

Responsibilities

• Identifies and closes opportunities within existing key target customers.
• Introduces new products to home center locations distribution.
• Understands market competitors and determines best practices for program conversions.
• Drives brand awareness and acts as a brand liaison in new distributor markets.
• Conducts brand trainings with distribution partners.
• Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
• Maintains professional and technical knowledge through educational workshops.
• Maintains and updates brand sample inventory as needed.
• Resolves customer complaints by investigating problems and presenting solutions.
• Works closely with Inside Sales and Operations to ensure a seamless customer experience.
• Communicates price changes effectively and manages claims within territory.
• Maintains high customer satisfaction and ensures information is provided on schedule.

Skills

Sales experience

Customer relationship management

Negotiation skills

Communication skills

Travel readiness

Team collaboration

Brand training ability

Education

College degree or equivalent experience

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

National Accounts Territory Representative, NH ME VT

Full Time Sales Manchester - Remote, Manchester, NH, US

Company Overview
Founded in 1983, Coastal Specialty Forest Products has a long-standing reputation for supplying retail lumber yards with premium specialty wood products. Our commitment to delivering high-quality products quickly and at competitive prices remains our core value. As we continue to grow, we are dedicated to hiring and developing exceptional talent to support our expanding operations into the national accounts space.

Job Overview

The role of the National Accounts Territory Representative is to strategically and profitably grow Coastal’s business in the assigned territory by introducing key products and managing programs designed to increase Coastal’s footprint. Utilizing a consultative approach to differentiate Coastal from the competition, the Outside Sales, National Accounts Territory Representative will be responsible for educating existing national accounts by articulating Coastal’s value-added proposition through training and presentations for select brands and product offerings within the assigned territory of Northern New England. This is a field-based role that will spend the majority of their time managing our partnerships on-site at national account/home center locations in Maine, New Hampshire, and Vermont.

Employee Benefits Include:

• Comprehensive Medical, Dental, and Vision benefits
• 401(k) Savings Plan with 4% Company Match
• Company-Paid Holidays, Group Life Insurance Policy, & Disability Benefits
• And more!

Job Responsibilities

• Identifies and closes opportunities within existing key target customers.
• Introduces new products to home center locations distribution
• Understands market competitors and determines best practices for program conversions.
• Drives brand awareness and acts as a brand liaison in new distributor markets
• Conducts brand trainings with distribution partners
• Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
• Maintains professional and technical knowledge through educational workshops, etc.
• Maintains and updates brand sample inventory as needed
• Resolves customer complaints by investigating problems and presenting solutions.
• Works closely with Insides Sales and Operations to ensure a seamless customer experience.
• Communicates price changes effectively and manages claim’s process within territory.
• Maintains high customer satisfaction and ensures information is provided according to timelines.

Preferred Qualifications & Experience

• 3-5 years of sales or related experience, with a demonstrated track record of achieving results.
• Experience working with home centers is preferred, but not required.
• Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences.
• Excellent communication, relationship-building, and negotiation skills.
• Ability to effectively facilitate group presentations and training sessions.
• Collaborative team player who thrives in a fast-paced, cross-functional environment.
• Solution-oriented mindset with a strong focus on building long-term customer relationships.
• Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Ability to travel daily via car within assigned territory
• Valid U.S. Driver's License with the ability to travel as needed.
• Legally authorized to work in the United States.

Physical Conditions

• Able to lift or move objects up to 50 lbs.
• Able to sit for extended periods of time.

Education

• College degree or equivalent job-related work experience