National Accounts Success Manager - Power and Light

Atlas Copco North America LLC; Rock Hill (SC); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive wages

Generous paid time off (PTO)

Training & mentorship

Well-being resources

Job summary

Atlas Copco North America LLC in Rock Hill seeks a National Account Success Manager for Power and Light to drive sales growth with key accounts, leveraging technical insight and customer focus.

You will lead pricing strategy with the VP and Business Line Managers, transform training materials to digital platforms, and deliver transparent reporting from order to service while coordinating with regional teams.

Qualifications

• Bachelor's degree in engineering, business administration, marketing, or related field.
• Five years of demonstrated experience selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly to varied customer audiences.
• Strong problem-solving skills to assess customer challenges and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies.

Responsibilities

• Drive sustainable profitable growth with key accounts and transform the customer experience.
• Lead the commercial and pricing strategy with VP and Business Line Managers.
• Transition training materials and processes to digital platforms.
• Deliver insightful reporting from order status to service engagements.
• Maintain ongoing customer interactions leveraging local teams for optimal outcomes.
• Plan and align seasonal equipment and service needs with customers.
• Collaborate with internal departments to respond to customer requests promptly.
• Champion initiatives that drive operational efficiencies and vendor partnerships.
• Craft and execute marketing strategies tailored to customers and refine digital communications.

Skills

National accounts

Sales strategy

Technical communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Tools

CRM tools

Sales analytics tools

Job description

Your role

As a National Account Success Manager for Power and Light at Atlas Copco, your primary mission revolves around driving remarkable sales growth for our Power Technique business. You will play a pivotal role in leveraging your technical expertise and a profound understanding of customer needs to achieve business objectives. Your collaborative efforts will involve working directly with the Vice President and Business Lines Manager for Power and Light, as well as closely coordinating with Regional Sales Managers and Product Marketing Managers. This collaboration will ensure that our sales strategies resonate effectively with our customer-centric focus.

In this dynamic and strategic position, your responsibilities will encompass a variety of impactful tasks:

• Drive sustainable profitable growth with key accounts, transforming the customer experience to ensure our solutions are always their "first in mind and first in choice".
• Foster exceptional relationships with clients to cultivate customer intimacy and loyalty, positioning Atlas Copco as their trusted partner.
• Lead the commercial and pricing strategy in collaboration with the VP and Business Line Managers, ensuring alignment with market demands.
• Revolutionize day-to-day operations by transitioning training materials and processes to digital platforms, enhancing accessibility and efficiency.
• Deliver insightful reporting that offers transparency to customers regarding business processes, from order status to service engagements.
• Maintain and manage ongoing customer interactions, leveraging local teams to push for optimal customer success outcomes.
• Enhance the company's market position and competitive stance within the industry through strategic initiatives.
• Plan and align seasonal equipment and service needs with customers, acting as a key expeditor for order processing.
• Facilitate prompt responses to specific customer requests by collaborating with internal departments, ensuring that control functions meet or exceed expectations.
• Champion initiatives that drive operational efficiencies by negotiating and partnering with stakeholders.
• Craft and execute marketing strategies tailored specifically to customers, including well-planned actions and promotions that drive business growth.
• Engage proactively with the marketing team to refine digital communication strategies, enhancing our online presence and improving customer access to resources like manuals and quotes.

To succeed, you will need

To excel in this role, you need to showcase a rich blend of skills and experiences that contribute to both personal and team success. We firmly believe in the value of diverse experiences and perspectives, and we welcome applications from candidates who may not meet every single requirement, as unique qualities can bring significant contributions to our organization.

• A bachelor's degree in engineering, business administration, marketing, or a related field.
• Five (5) years of demonstrated experience in selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly and effectively, tailoring your message for various customer audiences.
• Strong problem-solving skills that enable you to assess customer challenges confidently and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies that enhance efficiency throughout the sales process.
• Collaborative spirit with a proactive approach, showing adaptability to work across departments for achieving shared goals.

In return, we offer

• Competitive wages that recognize your expertise and contributions.
• An extensive benefits package, including generous paid time off to support work-life balance.
• An engaging company culture grounded in trust and accountability, where each team member is valued and empowered to excel.
• Continuous opportunities for lifelong learning and career advancement through various training programs, workshops, and mentorship initiatives.
• A strong commitment to innovation fostered by our talented workforce, encouraging creative thinking and out-of-the-box problem solving.
• A pronounced emphasis on health and well-being, including resources designed to help you maintain a balanced work-life experience.

Job location

This role operates in a hybrid environment, allowing you to work from our Rock Hill facility at 1059 Paragon Way for four days a week while enjoying the flexibility to work remotely one day a week. Some travel (up to 15%) may be required to meet client needs and attend important meetings.