National Accounts Strategy & Analytics Lead

Allen-Lund-Company; Plano (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Inclusive culture

Training & development

Wellness benefits

401k match

Career growth

Employee ownership

Recognition program

Job summary

Allen Lund Company is seeking a National Accounts Coordinator to join our team in a data-driven role that bridges Operations, Customers, and IT. You will support business data requirements, contribute to new account growth, and help develop standard operating procedures, reporting, and dashboards based on KPI needs.

Ideal candidates will have strong analytical skills, experience with BI reporting, and the ability to translate business needs into actionable analytics.

Qualifications

• Must have strong analytical and BI capability with data-driven mindset.
• Experience building KPI reporting, dashboards, and routine stakeholder reports.
• Ability to support RFP data requests and translate requirements into analytics.
• Comfort coordinating with Operations, Customers, and IT to meet business needs.

Responsibilities

• Analytics & BI: support analytics, create performance scorecards, develop KPI reporting, assist with RFP data, design dashboards, identify inefficiencies.
• Customer & Relationship Management: improve customer satisfaction, manage relationships, communicate project results, stay aligned with industry needs.
• Operations & Reporting: build loads, verify appointments, ensure drivers track via ALC App, update systems and data, analyze scorecards.

Skills

Analytical skills

Business Intelligence

KPI reporting

Dashboard design

RFP data analysis

Stakeholder communication

Customer relationship management

Operations reporting

Job description

Allen Lund Company is seeking a National Accounts Coordinator to join our team in a data-driven role that bridges Operations, Customers, and IT. You will support business data requirements, contribute to new account growth, and help develop standard operating procedures, reporting, and dashboards based on KPI needs.

Ideal candidates will have strong analytical skills, experience with BI reporting, and the ability to translate business needs into actionable analytics.