National Accounts Manager

Morgan Olson; Sturgis (MI); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Company paid life insurance

10 company paid holidays

Vacation and personal time

Job summary

Morgan Olson is seeking a highly motivated National Accounts Manager to drive growth within national fleets. The role focuses on building long-term customer relationships, expanding market share, and serving as the customer advocate across sales, production, delivery, and ownership lifecycle.

Unlike traditional sales roles, this position emphasizes strategic account management, solution development, technical vehicle specification support, and customer retention.

Qualifications

• College degree in business or equivalent.
• 5+ years of relevant field experience in national accounts or enterprise sales.
• Strong CRM and Salesforce experience.
• Excellent communication and analytical skills.
• Able to travel up to 50% of the time.

Responsibilities

• Build and maintain relationships with national fleet customers.
• Identify opportunities to increase market share and revenue within accounts.
• Collaborate with customers to define vehicle requirements and specs.
• Interpret BOMs, configurations and technical documentation.
• Coordinate with Engineering, Operations, Supply Chain, Service, and Finance teams.
• Manage customer programs from quotation to delivery and post-delivery support.
• Provide proactive status updates on orders, production schedules and timelines.
• Support contract negotiations and pricing discussions.
• Resolve service, warranty, quality, and delivery concerns.

Skills

CRM skills

Sales experience

Communication skills

Analytical ability

Education

College degree in business or equivalent

Tools

Salesforce

MS Office

Job description

MORGAN OLSON LLC

Morgan Olson is the leading walk-in van body manufacturer in North America producing over 7,500 vehicles annually. Morgan Olson’s portfolio of customers serves a multitude of industries and delivery applications. The primary industry served by these iconic Morgan Olson Walk-in vans is parcel package pick up & delivery because most everything ordered on-line is delivered by a Morgan Olson Walk-In Stepvan. Other key industries served include Textile Rental and Laundry services, baking and snack foods, newspaper delivery, service & utility vehicles, and the ever-growing mobile cuisine food trucks!

Morgan Olson’s leadership stands committed and focused. Reinvesting tens of millions of dollars back into Morgan Olson’s production facilities with state-of-the-art equipment and advanced automation technologies, producing the safest and most efficient "last mile" home delivery work trucks on the market today.

Job Title: National Accounts Manager

Job Description

Morgan Olson is seeking a highly motivated account manager to drive growth within national fleets. This role is focused on building long-term customer relationships, expanding market share within existing and targeted accounts, and serving as the primary customer advocate throughout the sales, production, delivery, and ownership lifecycle.

Unlike traditional sales roles centered on prospecting, this position emphasizes strategic account management, solution development, technical vehicle specification support, and customer retention.

Essential Functions and Activities

• Develop and maintain relationships with nation fleet customers.
• Identify opportunities to increase market share and grow revenue within assigned accounts and market segments.
• Collaborate with customers to define vehicle requirements, specifications, and operational needs.
• Interpret and review vehicle specifications, Bills of Material (BOMs), body configurations, and technical documentation.
• Coordinate with Engineering, Operations, Supply Chain, Service, and Finance teams to ensure customer requirements are executed accurately.
• Manage customer programs from quotation through production, delivery, and post-delivery support.
• Provide proactive communication regarding order status, production schedules, and delivery timelines.
• Support contract negotiations, pricing discussions, and commercial agreements.
• Assist in resolving customer service, warranty, quality, and delivery concerns.
• Monitor accounts receivable and work with customers to ensure timely payment.
• Maintain accurate sales forecasts and develop strategic account plans to achieve annual sales objectives.
• Utilize CRM tools to document customer activity, opportunities, and forecast

Qualifications

• College degree in business or equivalent and a minimum of 5 years of experience in relevant field
• Ability to travel up to 50% of the time
• Have strong CRM skills. Previous experience with Salesforce preferred.
• Strong Microsoft office Skills.
• Strong analytical ability and communication skills
• Progressive industry work experience will be considered in lieu of a degree

Benefits

• Medical, Dental, Vision, 401(k)
• Company paid life insurance
• 10 company paid holidays
• Vacation and personal time

Equal Opportunity Employer

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