National Accounts Consultant

NFP Corp; New York (NY); On-site; USD 84,000 - 135,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Discount programs

Job summary

NFP is seeking a Consultant to enhance client relationships, advise on benefit plans, and lead initiatives across health and welfare programs. You will be the main client contact, guiding research and recommendations while collaborating with carriers and vendors.

You will navigate plan documents, COBRA compliance, and ERISA requirements, engaging in open enrollment and renewal strategies, and coordinating with leadership to drive client success and service excellence.

Qualifications

• BA/BS preferred.
• Typically more than 5 years industry and product line experience.
• 4+ years of health and welfare consulting experience required.

Responsibilities

• Serve as a strategic advisor on Health & Welfare benefits, developing strong relationships with clients, carriers, and vendor partners.
• Lead the renewal and marketing process by reviewing RFPs, analyzing plan designs, negotiating terms, coverage, and pricing with carriers, and overseeing new business implementations.
• Partner with leadership to develop and execute client strategy plans, manage project timelines and deliverables, coordinate open enrollment activities, review employee communications and presentations, and ensure Salesforce data accuracy.
• Demonstrate a strong understanding of client financials, funding strategies, and benefit plan administration, including interpreting plan documents and SPDs for compliance and accurate management.
• Provide leadership within the service team by delegating work, overseeing deliverables, reviewing Account Manager work product, and mentoring the team.

Skills

Benefits administration

HealthCare Reform

Industry trends

Carrier products

Excel

PowerPoint

Time management

Communication

Education

BA/BS preferred

Tools

Salesforce

Job description

Posting Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.

Summary of Role:

As a Consultant in our dynamic team, you will be the cornerstone of client interactions, fostering and deepening relationships with both clients and carrier representatives daily. You'll be the key contact for clients, handling and enhancing our relationships, diving into researching and advising on various benefit plans, and taking a leading role as an advisor. This is more than a job; it's a chance to make a significant impact – both in our clients' lives and within our team. If you're ready to take this leap and become a pivotal part of our client's journey, we're excited to welcome you aboard.

Essential Duties and Responsibilities:

• Serve as a strategic advisor and subject matter expert on Health & Welfare benefits, developing strong relationships with clients, carriers, and vendor partners. Anticipate client needs, recommend solutions, communicate industry trends and regulatory updates, and provide guidance on benefits compliance topics including COBRA, HIPAA, ERISA, Section 125, and Health Care Reform.
• Lead the renewal and marketing process by reviewing RFPs, analyzing plan designs, negotiating terms, coverage, and pricing with carriers, recommending renewal strategies, overseeing new business implementations, and articulating alternative funding approaches. Maintain strong carrier relationships to stay informed of market offerings and recommend appropriate solutions to clients.
• Partner with leadership to develop and execute client strategy plans, manage project timelines and deliverables, coordinate open enrollment activities, review employee communications and presentations, conduct annual compliance audits, and ensure client data is accurately maintained in Salesforce.
• Demonstrate a strong understanding of client financials, funding strategies, and benefit plan administration, including interpreting plan documents and SPDs to ensure compliance and accurate plan management.
• Provide leadership within the service team by delegating work, overseeing deliverables, reviewing Account Manager work product, and offering informal coaching and mentorship to support team development and service excellence.

Knowledge, Skills, and/or Abilities:

• Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
• Ability to work independently and anticipate client and team needs
• Effective time management and decision making skills
• Diligent follow-up skills
• Ability to express ideas clearly in both written and oral communications
• Strong Microsoft Excel and PowerPoint skills
• Commanding presentation and public speaking abilities

Education and/or Experience:

• BA/BS preferred
• Typically more than 5 years industry and product line experience.
• 4+ years of health and welfare consulting experience required.

Certificates, Licenses, Registration:

• Life, Accident and Health Insurance License required.
• GBA or CEBS Certification a plus.

What We Offer:

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $84,295 - $134,895. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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