National Account Representative

Neighborly®; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

A leading company in home and business services is seeking a National Accounts Representative. The role involves collaboration with team members, managing incoming communications, and setting up customer appointments. Strong customer service and communication skills are essential, along with a high school diploma and proficiency in Microsoft Office. This fully remote position offers a competitive salary and requires availability for weekend work.

Benefits

Medical

Dental

Qualifications

• 1+ years in customer service or related field is preferred.
• Basic knowledge of Microsoft Office Suite (TEAMS, One-Drive, SharePoint) is required.

Responsibilities

• Collaborate with team members to provide excellent customer care.
• Ensure timely and successful delivery of projects.

Skills

Customer service skills

Strong customer service abilities

Effective communication skills

Proficient in Spanish (reading, writing, and speaking)

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

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Join to apply for the National Account Representative role at Neighborly

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National Accounts Representative

Are you looking for a place

National Accounts Representative

Are you looking for a place where you can bring your connection?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring Your Experience And Be Empowered To Innovate.

As a National Accounts Representative on the Junk King team, a typical day for you will include:

• Collaborate with Team Members: Work together to provide excellent customer care and identify growth opportunities.
• Professionalism and Discipline: Maintain a high level of professionalism and discipline when interacting with both external and internal customers.
• Project Delivery: Ensure timely and successful delivery of projects, consistently meeting due dates.
• Inbound Communication: Answer inbound phone calls and monitor inbound emails from customers and franchisees.
• Work Queue Management: Monitor the work queue, make outbound calls to customers to set appointments as needed, and enter, process, and schedule work orders throughout your shift.
• Outbound Calling: Proactively make outbound calls to set customer appointments.
• Team Assistance: Assist other teams within the Call Center as assigned.
  
  

(Required Qualifications)

Bring your skills and be inspired to achieve success.

• Experience: 1+ years of working experience in customer service or a related field is preferred. Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required.

Skills:

• Customer service skills
• Strong customer service abilities
• Proficiency in Microsoft Word and Excel
• Familiarity with Windows OS
• Effective communication skills
• Proficient in Spanish (reading, writing, and speaking)
• Sense of humor
• Education: High School Diploma or equivalent required.
• Schedule / in-office requirements: This is a fully remote position. Must be able to work 5 days a week with availability to work weekend days.
• Equipment: Must provide your own personal computer and hardwire internet connection (no Macs).
  
  

Bring your goals and be enabled to reach them.

• Schedule: Works 5 days a week with availability to work on weekends.
• Benefits: Medical, Dental, etc.
  
  

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

JUK Junk King

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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