National Account Manager - Retail Home Improvement

DuPont; Salisbury (NC); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a National Account Manager to drive growth in the retail home improvement sector. This role involves managing key relationships with major retailers, implementing effective strategies, and achieving sales targets. The ideal candidate will possess strong analytical skills and a proven track record in account management, particularly in the hardware and building industries. Join a forward-thinking company that values innovation and offers remote work options, while contributing to impactful projects that enhance building performance and aesthetics across North America.

Benefits

Comprehensive pay and benefits package

Remote work options

Professional development opportunities

Qualifications

• Five years of experience in national account management.
• Expertise in retail reporting and data analytics.

Responsibilities

• Manage relationships with large retail customers.
• Achieve sales and margin targets through strategic account plans.

Skills

National Account Management

Retail Reporting

Data Analytics

Customer Engagement

Strategic Thinking

Education

Four-year college degree

Tools

Data Analysis Software

Job description

National Account Manager - Retail Home Improvement

Join to apply for the National Account Manager - Retail Home Improvement role at DuPont.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on impactful projects such as providing clean water to over a billion people, producing vital materials for everyday technology, and protecting workers globally. Discover why talented professionals choose DuPont. Why Join Us | DuPont Careers

Job Description

The Shelter Solutions Business, part of DuPont Water & Protection, includes Corian Design and Performance Building Solutions. It provides solutions enhancing building performance and aesthetics worldwide, with brands like Great Stuff, Froth-Pak, Styrofoam, Tyvek, and Corian Design. A key segment is the Shelter Solutions Home Improvement Business, which sells to North American retailers such as The Home Depot, Lowe’s, and Menards.

The Home Improvement National Account Manager (NAM) manages relationships with large, strategic retail customers in the hardware and home improvement sector. Responsibilities include implementing retail strategies, achieving sales and margin targets, and supporting strategic account objectives. The role involves representing DuPont’s product range, leading account planning, and coordinating with cross-functional teams to meet customer needs and growth targets.

Key duties include data analysis for forecasting, managing new product launches, assortment changes, pricing, promotions, and inventory management to optimize sales. Success requires retail category expertise, customer presentation skills, planogram leadership, and the ability to articulate customer opportunities and value propositions. The role focuses on corporate and key buying locations, working closely with field teams and external partners, requiring strong leadership and communication skills.

Key Responsibilities

• Engage with critical retail accounts, demonstrating business acumen and strategic thinking.
• Achieve or exceed sales, revenue, and margin goals, supporting growth of licensed products.
• Lead key account teams, coordinating with various support functions to meet goals and ensure customer satisfaction.
• Use data and analytics for forecasting and continuous improvement.
• Develop and execute strategic account plans for both physical stores and eCommerce channels.
• Participate in customer events, line reviews, and partnership discussions.
• Identify and develop new business opportunities aligned with retail strategies.
• Manage customer contracts, rebate, and co-op programs.
• Monitor competitive developments and share insights with the team.

Qualifications

Required:

• Four-year college degree.
• At least five years of national account management experience with The Home Depot, Lowe’s, or Menards.
• Experience in construction, hardware, or building industries.
• Retail reporting and data analytics skills.
• Ability to travel up to 40% for customer engagements.

Preferred:

• Excellent interpersonal and communication skills.
• Inquisitive, accountable, and creative problem-solving abilities.
• Proven cross-functional partnership skills.

Location: Remote options available; preferred locations include Charlotte, NC; Midland, MI; Wilmington, DE.

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Note: DuPont plans to separate its Electronics and Water businesses, with the Electronics division targeted for separation by November 1, 2025. We are committed to a smooth transition and ongoing growth.

DuPont is an equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or other protected classes. Reasonable accommodations are available upon request.

We offer a comprehensive pay and benefits package. Learn more on our Benefits Page.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Biotechnology Research, Chemical Manufacturing, Farming

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