National Account Manager, E-commerce

FOTILE America; Parsippany-Troy Hills (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

FOTILE America is seeking a Channel Manager to lead annual and seasonal strategies across Retail eCommerce, Amazon, and D2C from Parsippany, NJ. You will collaborate with merchant, marketing, and merchandising teams to drive revenue, margin, and online presence.

You will analyze performance data, plan promotions and product launches, and manage retailer relationships while ensuring channel profitability and cross-functional alignment with Supply Chain and Finance.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
• 5+ years of experience in eCommerce, digital commerce, or online retail.
• Experience managing multiple channels (D2C required, Amazon, Retail eCommerce, highly preferred).
• Proven track record of driving revenue growth and hitting targets.
• Strong knowledge of retail sales, merchandising, pricing, promotions, and forecasting.

Responsibilities

• Develop and execute annual and seasonal channel strategies across Retail eCommerce, Amazon, and D2C to achieve revenue, margin, assortment, pricing, and promotional goals.
• Manage key retailer relationships, lead regular business reviews, and serve as the primary contact for merchant, marketing, and merchandising teams.
• Identify growth opportunities through POS, category, competitive, and digital performance data to expand distribution, improve assortment, and increase shelf and online presence.
• Track sales, traffic, conversion, profitability, and operational KPIs; translate performance data into actionable recommendations and forecasts.
• Plan and execute promotions, seasonal events, and new product launches, measuring sales lift, ROI, and overall effectiveness.
• Manage pricing, costs, terms, and promotional investments to protect channel profitability and maintain margin targets.
• Optimize digital shelf performance, including product content, search visibility, reviews, merchandising, and retailercompliant assets.
• Plan and optimize retail media and paid digital campaigns against budget and ROAS targets.
• Build and maintain channel and itemlevel forecasts and partner with Supply Chain to support inventory, replenishment, instock performance, and aged inventory management.
• Resolve operational issues including shortages, PO problems, deductions, compliance concerns, and fulfillment challenges.
• Collaborate with Marketing, Finance, Product Development, Supply Chain, and other teams to align channel strategies and execution.
• Manage Coordinator priorities and performance while delivering regular business reporting, scorecards, and action plans to drive accountability and results.

Skills

Analytical mindset

Negotiation

Presentation skills

Relationship-building

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Sales, or related field

Tools

Excel

PowerPoint

Job description

About FOTILE
Come Join Our Team! FOTILE, a leading international manufacturer of High-end Kitchen Appliance. FOTILE is, China's most successful high-end kitchen appliance manufacture, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market. FOTILE is the choice of appliance for over 17 million families around the world.

About FOTILE
Come Join Our Team! FOTILE, a leading international manufacturer of High-end Kitchen Appliance. FOTILE is, China's most successful high-end kitchen appliance manufacture, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market. FOTILE is the choice of appliance for over 17 million families around the world.

Job Responsibilities:

• Develop and execute annual and seasonal channel strategies across Retail eCommerce, Amazon, and D2C to achieve revenue, margin, assortment, pricing, and promotional goals.
• Manage key retailer relationships, lead regular business reviews, and serve as the primary contact for merchant, marketing, and merchandising teams.
• Identify growth opportunities through POS, category, competitive, and digital performance data to expand distribution, improve assortment, and increase shelf and online presence.
• Track sales, traffic, conversion, profitability, and operational KPIs; translate performance data into actionable recommendations and forecasts.
• Plan and execute promotions, seasonal events, and new product launches, measuring sales lift, ROI, and overall effectiveness.
• Manage pricing, costs, terms, and promotional investments to protect channel profitability and maintain margin targets.
• Optimize digital shelf performance, including product content, search visibility, reviews, merchandising, and retailercompliant assets.
• Plan and optimize retail media and paid digital campaigns against budget and ROAS targets.
• Build and maintain channel and itemlevel forecasts and partner with Supply Chain to support inventory, replenishment, instock performance, and aged inventory management.
• Resolve operational issues including shortages, PO problems, deductions, compliance concerns, and fulfillment challenges.
• Collaborate with Marketing, Finance, Product Development, Supply Chain, and other teams to align channel strategies and execution.
• Manage Coordinator priorities and performance while delivering regular business reporting, scorecards, and action plans to drive accountability and results.

Qualifications:

• Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
• 5+ years of experience in eCommerce, digital commerce, or online retail
• Experience managing multiple channels (D2C required, Amazon, Retail eCommerce, highly preferred)
• Proven track record of driving revenue growth and hitting targets
• Analytical mindset comfortable working with data, dashboards, and KPIs
• Strong knowledge of retail sales, merchandising, pricing, promotions, and forecasting.
• Strong analytical, negotiation, presentation, and relationshipbuilding skills.
• Proficiency in Excel and PowerPoint.
• Up to 30% of travel.

FOTILE is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V