National Account Manager

Siffron

United States

On-site

USD 113,568 - 155,000

Full time

14 days+

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Benefits offered by this job

401(k) match (up to 50% of 6%)

Annual profit share

Tuition reimbursement

Medical, dental, vision insurance

Flexible spending account

Job summary

Siffron is seeking a National Account Manager responsible for managing key customer operations and driving sales growth. This role involves executing commercial strategies, promoting specific products, and ensuring high-level customer engagement.

The successful candidate will have experience overseeing significant account portfolios and a strong sales background, complemented by excellent relationship management skills. The role demands a proactive approach to achieving sales targets while maintaining integrity and collaboration.

Qualifications

5+ years of sales experience, preferably with a $10M book of business.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and thrive in a fast-paced environment.

Responsibilities

Manage day-to-day operations for assigned accounts.
Develop and execute commercial-driven strategies.
Build and maintain relationships with customers at multiple levels.

Skills

Sales Planning

Relationship Management

Analytical Skills

Time Management

Microsoft Office Suite

Education

Bachelor's degree

Tools

CRM Software

Microsoft Excel

Microsoft PowerPoint

Job description

About us: siffron is a leading provider of retail merchandising solutions, specializing in designing and manufacturing innovative display and signage systems. We partner with top brands and retailers across various industries to enhance their product presentation and optimize customer experiences. Our company values innovation and encourages creativity, offering a collaborative work environment that fosters growth and professional development. At siffron, we continue to push boundaries and set new standards in the retail market, establishing itself as an industry leader. Join a team that values expertise, embraces new ideas, and is committed to delivering excellence for our customers. If you're ready to make a difference and be part of an organization that's setting the standard in retail merchandising, we'd love to hear from you.

JOB SUMMARY

The National Account Manager (NAM) is responsible for managing the customer/category day to day operations for their account base, while delivering “best in class” sales and profitability targets. This role will deliver results while maintaining the highest level of integrity. Foster an environment that generates breakthrough ideas and leads a collaborative organization that lives the values of siffron.

Execute commercial driven strategies for their customers that enable siffron to achieve best in class results. Utilize leading edge data, information systems, and metrics around financial, brand, and customer trends to maximize market share, sales, and profits through price optimization for siffron and our customers.

ESSENTIAL FUNCTIONS

Business Growth and Development

Lead category insight and strategic design for the Category Managers/ Buyers at these accounts.
Develop initiatives and strategies that will grow the retailer’s category and overall business by driving the leading sku’s siffron’s core listing.
Identify and pursue opportunities from within the existing siffron’s line that will achieve the "best practice" scenario and recommend additions.
Lead development of annual quotas and profit plan
Lead sales action plans; monitor actual results vs. plan throughout the year, making adjustments when appropriate.
Serve as primary contact and become the expert for assigned accounts. Understand the retailer’s needs, strategies, and objectives.
Learn and utilize Category Management and Action Selling concepts in every account.
Build and deliver retailer specific presentations for Line Reviews, Programs, Mid-Season updates.
Maximize the availability of our products in the appropriate channels of distribution consistent with our brand strategy with an emphasis on superior new product execution.

Relationship Development and Cross-Functional Collaboration

Build customer relationships at Buyer and VP levels within the customer set of responsibility and be seen as the leader in the industry for our product categories. Foster and facilitate connectivity in other functional areas including Marketing, Supply Chain, Communications and Operations both internally and at the customer level.
Work with store personnel and marketing to identify and evaluate new product ideas
Build and closely manage relationships with customers at the buyer level and beyond to create or enhance the partnership.
Build and maintain relationships with executives, management, field and inside sales teams across all partner locations.
Leverage CRM and reporting tools to manage and monitor pipeline, revenue growth, goal attainment, etc.
Proactively partner with internal teams to drive revenue results for the organization.

Other Essential Responsibilities

Effectively complete all administrative forms, programs, resets, or projects necessary.
Conduct Quarterly Business reviews with assigned partners.
Provide RFP support for technical response and BOM creation.

Requirements

EDUCATION, LICENSES, AND EXPERIENCE

Bachelors/University degree, preferred
5+ years of sales, sales planning, sales distribution, and/or trade experience, a plus
Experience with a minimum $10M book of business, preferred
Demonstrated successful achievements with proactive revenue and growth targets
Successful relationship management within internal and external customers, including account and end user.
Ability to manage internal and external demand planning and inventory planning
Ability to thrive in a fast-paced environment and foster change management
Excellent written and verbal communication skills; must be able to present data in an organized manner
Demonstrated ability to handle multiple tasks and assignments simultaneously

SKILLS (Language, Mathematical, Reasoning, Other)

This role has complex requirements requiring excellent organization, time-management and documentation skills.
Solid analytical skills and acute attention to details
Self‑motivated with a strong work ethic and exceptional drive for results
Advanced skills using Microsoft Word, Excel, and Power Point

WORKING CONDITIONS/PHYSICAL DEMANDS

General office, travel (air/car/other), hotels, customer locations
Computer (laptop), copier, telephone, calculator, micrometer, tape measure, computer tablet, cell phone
40% travel is a must.

Benefits

The base salary range for this is $113,568 - $155,000 annually. siffron considers several factors when determining and extending an offer, including but not limited to, the role, function, a candidate’s work experience, location, education/training, and key skills.