National Account Coordinator - Processor

Bunzl Distribution NA; St. Louis (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Salary range $50,000–$65,000 plusbonus

Medical, dental, vision & life ins.

401(k) company match

Paid time off and holidays

Equal Employment Opportunity

Job summary

Bunzl Distribution NA in St. Louis is seeking a National Account Coordinator to support inside sales by managing national customer accounts and delivering exceptional service.

You will collaborate with internal teams across Bunzl and work closely with the National Account Manager overseeing your accounts. Based in Creve Coeur, MO, the role is onsite with some flexibility to work from home a few days per week, and involves coordinating across multiple Bunzl hub locations to ensure timely orders

Qualifications

• High School diploma required.
• Bachelor’s degree in business administration or relevant field.
• 3-5 years’ related experience or equivalent combination of education and experience.
• Strong understanding sales and sales operations practices.
• Exceptional communication skills and cross-functional relationships.
• Exceptional EQ and teamwork are required.
• Knowledge of Bunzl operational areas a strong plus.
• Excellent project management, organizational and planning skills.

Responsibilities

• Support inside sales by managing assigned national customer accounts.
• Collaborate with the National Account Sales Team on operational processes.
• Create and maintain critical National Account information and contracts.
• Manage processes like new customer set-up, forecasting, inventory reviews, and order processing.
• Contribute to sales and marketing strategies for products and services.
• Coordinate onboarding and lifecycle management of opportunities with internal stakeholders.
• Assist in proposals and pricing analyses with Category Mgmt. & internal teams.
• Facilitate collaborative forecasting to optimize inventory levels and service.

Skills

Sales operations

Customer service

Cross-functional collaboration

Project management

Communication skills

Teamwork

Attention to detail

Discretion and confidentiality

Education

Bachelor’s degree in business administration or relevant field

High School diploma

Job description

As a National Account Coordinator, you will support our inside sales efforts by managing assigned national customer accounts and delivering a high level of customer service. Your focus will be keeping accounts running smoothly, ensuring orders and projects move efficiently, and helping customers get what they need, when they need it. In this role, you’ll collaborate across the business and serve as a key point of contact for both customers and internal teams. You will also partner closely with the National Account Manager overseeing your customers. As part of Bunzl’s Processor segment, you’ll manage a broad portfolio of disposable products—from paper and packaging to sanitation, safety, and PPE. Your customers will range across various industries, including food production, food service and industrial manufacturing. An ideal candidate will be based in St. Louis, MO (Creve Coeur) however, we will consider candidates at any of our HUB locations. The role is onsite, day shift, M-F. There may be some flexibility to work from home a few days per week.

• U.S. Hub locations include: Sumner WA, Cerritos CA, Anaheim CA, Tempe/Phoenix AZ, Dallas TX, Kansas City MO, St. Louis MO, Chicago IL, Indianapolis IN, Atlanta GA, Winston-Salem NC, Worcester MA, Monmouth Junction NJ, Perth Amboy NJ or York PA.

Responsibilities

• Collaborate with the National Account Sales Team in executing sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities; overall performance, profitability and growth opportunities.
• Create and maintains critical National Account information such as customer company profiles, customer and vendor contracts, marketing programs, National price files, National part files and National customer contacts.
• Manage various critical processes, including but not limited to, new customer set-up, forecasting, inventory overview/fill rate reviews, drop ship execution, order processing, accounting accuracy, A/R aging reduction, report management and customer account maintenance, both nationally and locally.
• Contribute to development of sales and marketing strategies and approaches for various products and services such as marketing calendar, special promotions, campaigns, sponsored events, etc.
• Responsible for the operational implementation of new business opportunities. Including, but not limited to: Customer engagement, coordination with internal stakeholders through customer on-boarding, continuous review of project/opportunity management throughout lifecycle.
• Collaborate with National Account Managers in development of proposals and sales presentations that includes generation of sellable insights and pricing analysis, in partnership with Category Mgmt. & other internal teams.
• Facilitate collaborative forecasting process to provide accurate forecasts that drive purchase order decisions by the branches, optimizes future inventory levels, and maximizes service levels to customers.
• Facilitate multiple recurring customer-facing and internal (Sales & Marketing) meetings and disseminate critical information and see-through execution of action items.

Requirements

• High School diploma required.
• Bachelor’s degree in business administration or relevant field.
• 3-5 years’ related experience or equivalent combination of education and experience.
• Strong understanding sales and sales operations practices.
• Proven and accomplished in executing against deliverables.
• Ability to analyze information and determine appropriate action and to transfer previous learning to current situations.
• Exceptional communication skills and capable of forging strong, impactful cross-functional relationships.
• Exceptional EQ and teamwork are required.
• Knowledge of one or more Bunzl operational areas (customer service, warehousing, finance, purchasing, inventory management) a strong plus.
• Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines.
• Outstanding attention to detail, flexibility with the ability to work in a fast-paced environment.
• Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization.
• Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments.
• Ability to identify potential issues, rectify existing concerns and mitigate obstacles with a heightened sense of urgency.

What's in it for you?

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Bunzl salary range for this role is $50,000 - $65,000 (+bonus) based on education, experience and location. In accordance with state laws: Minimum salary for the employees hired in California will be $70,304. Minimum salary for the employees hired in Washington will be $80,168.40. Minimum salary for or the employees hired Colorado will be $57, 784. Minimum Salary or the employees hired in New York is $62,353.00.
• Medical, dental, vision, and life insurance available to employees and eligible dependents starting the first day of the month after 30 days of employment (unless otherwise specified by a collective bargaining agreement).
• 401(k) retirement plan with a generous company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
• Paid time off, including (Pro-rated based on hire date):
• 10 vacation days and 2 personal days annually (prorated in the first year based on hire date).
• 40 hours annual sick pay (56 hours sick pay per year for candidates hired in Washington, in accordance with Washington State law).
• 6 paid national holidays and 2 floating holidays
• Please refer to the Benefits & Perks section on our career webpage for more details
• Any leave required under federal, state, or local law, as applicable, such as leave under the Colorado Healthy Families and Workplaces Act
• Notice to all Philadelphia, PA Applicants: There will be a criminal background check conducted that will include an individualized assessment based on your specific record, job duties, and job requirements

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities