NARC Manager: Intake, Assessment & Referral Lead

Universal Health Services; Memphis (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Medical, Dental, Vision, and Rx plan

401k with company match

Generous Paid Time Off

Job summary

Lakeside Behavioral Health System in Memphis is seeking a NARC Manager to oversee the Needs Assessment and Referral Center. You will direct day-to-day operations, assign staff, and ensure timely, appropriate referrals.

You will conduct telephonic and in-person assessments, coordinate intake, and maintain quality assurance through documentation and data analysis. The role requires a Master’s degree in Counseling or related field with crisis experience; supervisory experience is preferred.

Qualifications

• Master’s degree in Counseling, Psychology or Human Services field with crisis experience.
• Prior intake, assessment, admission and crisis intervention experience with psychiatric populations.
• Supervisory experience preferred.

Responsibilities

• Direct day-to-day operation of the NARC and ensure prompt response to patient needs.
• Assign responsibilities and maintain department logs for quality assurance.
• Coordinate referral and intake process; determine level of care and communicate with stakeholders.
• Analyze departmental performance data and assist leadership with operations.

Skills

Crisis intervention

Staff supervision

Intake coordination

Data analysis

Education

Master’s degree in Counseling/Psychology/Human Services

Tools

Crisis assessment tools

Admission systems

PBX / phone system

Job description

Lakeside Behavioral Health System in Memphis is seeking a NARC Manager to oversee the Needs Assessment and Referral Center. You will direct day-to-day operations, assign staff, and ensure timely, appropriate referrals.

You will conduct telephonic and in-person assessments, coordinate intake, and maintain quality assurance through documentation and data analysis. The role requires a Master’s degree in Counseling or related field with crisis experience; supervisory experience is preferred.