Napa Rose Service Assistant (Bus Help) - Part Time

The Walt Disney Company; Anaheim (CA); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Job summary

Napa Rose at the Disneyland Resort, inside Disney’s Grand Californian Hotel & Spa, offers fine California cuisine with an award‑winning wine list. As a Service Assistant (Bus Help), you will support the front‑of‑house team, keeping dining spaces pristine and prepared for guests, assisting servers, and maintaining the luxury dining ambiance.

Ideal candidates bring experience in luxury dining, a passion for exceptional guest experiences, and strong communication.

Qualifications

• Must be at least 21 years old.
• 2+ years experience in a fast-paced restaurant.
• Experience in high-end dining and multitasking.
• Knowledge of sanitation practices.
• Forbes standards knowledge is a plus.
• Excellent guest service and professional communication.

Responsibilities

• Maintain cleanliness and organization of dining areas.
• Replenish linens, silverware, glassware, and dishes.
• Assist servers with tasks.
• Anticipate guest needs.
• Operate kitchen/restaurant equipment and tools.

Skills

Customer service

Multitasking

Sanitation knowledge

Professionalism

Communication skills

Forbes standards knowledge

Job description

Join the Magic at Napa Rose – Where Fine Dining Meets Disney Magic

At the Disneyland® Resort, nestled inside Disney’s Grand Californian Hotel & Spa, is Napa Rose, our award-winning fine dining restaurant, known for its extensive wine list, exceptional service, and exquisite California cuisine. Consistently ranked among the finest dining destinations in the region, Napa Rose delivers an unforgettable dining experience with world‑class service creating magical memories that will last a lifetime.

Napa Rose has reopened with a bold new menu and a stunningly reimagined space, continuing its legacy of redefining fine dining in California. With this exciting transformation, now is the perfect time to become part of something extraordinary!

At Napa Rose, guest service is at the heart of everything we do. As a Service Assistant (Bus Help), you will play a key role in supporting the front‑of‑house team by ensuring the dining room is clean, organized, and prepared for exceptional guest service. You will assist servers in delivering a seamless experience, maintain the ambiance of the restaurant, and uphold the highest standards of cleanliness and efficiency in a luxury dining environment.

If you have a background in luxury or fine dining service and a genuine passion for creating magical guest experiences, we invite you to apply and become part of the tradition that makes Napa Rose a cornerstone of Disney’s world‑class dining experience.

Responsibilities

• Maintain cleanliness and organization of dining areas; Clean floors
• Replenish supply of clean linens, silverware, glassware, and dishes in dining room
• Assist Servers with tasks as needed
• Anticipate Guest needs and act accordingly
• Work with kitchen/restaurant equipment including, but not limited to, coffee brewers, juice, and soda fountains

Basic Qualifications

• You must be at least 21 years of age to be considered for this role
• Previous work experience in a fast-paced, high end restaurant environment
• Experience with multi‑tasking
• General knowledge of sanitation
• 2+ years of experience in a fast‑paced restaurant environment
• Knowledge of Forbes standards is a plus
• Excellent Guest service skills
• POISED and professional - avoiding use of casual language
• Very strong verbal and non‑verbal communication skills - including the ability to speak articulately and clearly and provide good eye contact

Additional Information

SCHEDULE AVAILABILITY

This location serves Breakfast and Dinner service. Shifts may begin as early as 6:00 AM while some may end as late as midnight (or later depending on when the last Guest leaves).

• All shift times and hours are subject to change based on business needs

The pay rate for this role in California is $21.13 per hour, plus tips.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits