Nantucket Assistant Store Manager (Seasonal)

Tommy Bahama; Nantucket (MA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Vacation policy

Health and wellness coverage

401k with company match

Stock purchase discounts

Education reimbursement

Product discounts

Job summary

Southern Tide is seeking an Assistant Store Manager for our Nantucket store. You will support the store manager in achieving targets and train staff to deliver exceptional customer experiences.

You will monitor sales metrics, adjust staffing, and maintain visual merchandising while upholding the Southern Tide aesthetic and policies.

Qualifications

• Proven leadership with 2+ years supervisory retail experience.
• Strong communication and customer service focus.
• Ability to analyze sales metrics and adjust staffing.

Responsibilities

• Assist store manager in executing store strategy to meet targets.
• Coach staff to deliver best-in-class customer service.
• Monitor sales, traffic, and schedule to optimize performance.
• Maintain visual standards and merchandising across the floor.
• Handle POS operations and cash procedures accurately.

Skills

Communication

Conflict resolution

Analytical thinking

Multitasking

Leadership

Strong presentation

Education

High school diploma or equivalent

Bachelor’s degree in Business/Merchandising preferred

Tools

POS systems

Outlook

Excel

Word

Job description

Southern Tide, LLCAt Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.W e offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!The Assistant Store Manager of Southern Tide is responsible for supporting the store manager in the execution of the store strategy to achieve performance goals. This role will lead others by teaching and coaching store staff to cultivate a high performing team to deliver a best-in-class experience to our customers. The individual is a role model for creating exceptional customer experiences and is responsible for driving the business forward within his/her store.Crew Position:In partnership with the store manager ensure the store is on target to achieve financial targets through monitoring and improvement in the measurable statistics that drive the business. Monitor team sales targets and other metrics and provide feedback and analysis to the store manager.Manage store staff to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.Lead by example and model behavior reflecting the company’s core values. Appropriately manage conflict and take ownership for your part in the team dynamic.Model and supervise the selling environment, providing consistent coaching on sales, product and staff training to ensure the highest level of customer service and sales.Partner with the store manager to execute effective store communications, ensuring staff is involved and updated.Take ownership for maintaining the Southern Tide aesthetic across all touch points including associate presentation, dress, visual standards, maintenance and merchandising to create a fully branded environment.Assist in recruitment, selection, and onboarding of store staff.Train, guide, and coach staff on selling and service skills, driving them to create transformational customer experiences and exceed sales targets.Ensure visual merchandising and maintenance standards are met at all times.Consistently adhere to all operational policies and procedures.Take ownership for accuracy of information entered in POS and other technology as required.Make bank deposits.Open and close store and/or registers.Lead team in handling of merchandise receipts and transfers quickly and accurately.Lead team in the visual merchandising of sales floor.Understand, execute, and train all cash handling and reporting functions.Enforce people policies and ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).Protect company assets by adhering to all loss prevention and operational policies & procedures.What all hands on deck looks like…A strong communicator who guides and influences others effectivelyAre comfortable facilitating conflict resolution through interpretation of company policiesAn analytical thinker who feels comfortable problem solvingSuccessfully multitasking and keep everything organizedA natural leader who enjoys “doing”Know the ropes:High school diploma or equivalent. Bachelor’s degree with a focus in Business and/or Merchandising preferredGenerally, 4+ years retail experience with a minimum of two years retail store supervisory/management experienceSolid computer skills-proficient in Outlook, Excel and WordBasic retail math skillsExperience with POS systems, a plusExposure to merchandising and retail visual conceptsPay Range: $22-$30 hourly. Pay is determined by many factors including but not limited to experience, geography, need of skillset.This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.