Assistant Store Manager

Space Coast Chamber; Melbourne, Northern (FL, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health & wellness coverage

401(k) with company match

Education reimbursement

Product discounts

Job summary

Southern Tide seeks an Assistant Store Manager to support the store in achieving performance goals and delivering a best-in-class customer experience. You will lead staff, coach on sales, product knowledge, and service, while maintaining visual standards and brand integrity across the store.

You will assist with recruitment, scheduling, training, and daily operations, including cash handling and banking. A strong communicator with leadership skills is essential.

Qualifications

• High school diploma or equivalent; Bachelor’s degree in Business/Merchandising preferred.
• 4+ years retail experience with at least 2 years supervisory/management experience.
• Solid computer skills (Outlook, Excel, Word).
• Experience with POS systems a plus.
• Exposure to merchandising and retail visual concepts.

Responsibilities

• Support store manager in executing store strategy to achieve performance goals.
• Lead, coach and develop store staff to deliver a best-in-class customer experience.
• Monitor sales targets and store metrics, providing feedback to management.
• Oversee scheduling, staffing, and store operations.
• Maintain visual merchandising and branding standards.
• Assist in recruitment, onboarding, and staff training.
• Ensure cash handling, POS accuracy, and banking procedures.

Skills

Store leadership

Retail sales

Staff coaching

POS systems

Merchandising

Customer service

Excel/Outlook

Education

High school diploma or equivalent

Bachelor’s degree preferred (Business/Merchandising)

Tools

POS systems

MS Excel

Job description

Southern Tide, LLCMelbourne, FL - Southern Tide

At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.

W e offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

The Assistant Store Manager of Southern Tide is responsible for supporting the store manager in the execution of the store strategy to achieve performance goals. This role will lead others by teaching and coaching store staff to cultivate a high performing team to deliver a best-in-class experience to our customers. The individual is a role model for creating exceptional customer experiences and is responsible for driving the business forward within his/her store.

Crew Position:

• In partnership with the store manager ensure the store is on target to achieve financial targets through monitoring and improvement in the measurable statistics that drive the business. Monitor team sales targets and other metrics and provide feedback and analysis to the store manager.
• Manage store staff to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.
• Lead by example and model behavior reflecting the company’s core values. Appropriately manage conflict and take ownership for your part in the team dynamic.
• Model and supervise the selling environment, providing consistent coaching on sales, product and staff training to ensure the highest level of customer service and sales.
• Partner with the store manager to execute effective store communications, ensuring staff is involved and updated.
• Take ownership for maintaining the Southern Tide aesthetic across all touch points including associate presentation, dress, visual standards, maintenance and merchandising to create a fully branded environment.
• Assist in recruitment, selection, and onboarding of store staff.
• Train, guide, and coach staff on selling and service skills, driving them to create transformational customer experiences and exceed sales targets.
• Ensure visual merchandising and maintenance standards are met at all times.
• Consistently adhere to all operational policies and procedures.
• Take ownership for accuracy of information entered in POS and other technology as required.
• Make bank deposits.
• Open and close store and/or registers.
• Lead team in handling of merchandise receipts and transfers quickly and accurately.
• Lead team in the visual merchandising of sales floor.
• Understand, execute, and train all cash handling and reporting functions.
• Enforce people policies and ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).
• Protect company assets by adhering to all loss prevention and operational policies & procedures.

What all hands on deck looks like…

• A strong communicatorwho guides and influences others effectively
• Are comfortable facilitating conflict resolution through interpretation of company policies
• An analytical thinker who feels comfortable problem solving
• Successfully multitasking and keep everything organized
• A natural leader who enjoys “doing”

Know the ropes:

• High school diploma or equivalent. Bachelor’s degree with a focus in Business and/or Merchandising preferred
• Generally, 4+ years retail experience with a minimum of two years retail store supervisory/management experience
• Solid computer skills-proficient in Outlook, Excel and Word
• Basic retail math skills
• Experience with POS systems, a plus
• Exposure to merchandising and retail visual concepts

This Company is an equal opportunity employer and does not discriminate against qualified applicant based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

U.S. EEOC: Know Your Rights

Southern Tide participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .

About Us

Founded in 2006, Southern Tide is a Greenville, S.C.-based lifestyle apparel brand that boastsexceptional craftsmanship and classic design. Innovative, yet timeless in its youthful style, SouthernTide offers an array of apparel and accessory products for men, women, and kids that deliver theirauthentic lifestyle through quality, experience, and service. Southern Tide is available for purchasein Southern Tide’s company owned stores, Southern Tide Signature Stores and online at www.southerntide.com. Products can also be found in more than 850 specialty retailers, andpremium department stores across the United States. Southern Tide is a wholly-owned subsidiaryof Oxford Industries (NYSE: OXM).

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.