Nail Technician

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 24,000 - 36,000; Full time

Job summary

Sandia Resort & Casino Nail Technician provides guests with high-quality nail care services, including manicures, pedicures, polish changes and other treatments. They consult with clients to understand needs, ensuring personalized care, and maintain a clean, serene environment with top hygiene and service standards.

They promote and sell service upgrades and retail products for a memorable guest experience.

Qualifications

• High School Diploma, GED, or equivalent.
• Must be 18 years of age.
• One year of experience delivering the essential duties and responsibilities.
• Experience working in a spa resort is preferred.

Responsibilities

• Provides high quality nail services to include manicures, polish changes, and other product application.
• Prior to beginning services, provides professional consultation to fully understand guests needs/desired results.
• Cleans and sanitizes equipment and work area to ensure guest comfort and safety throughout the service.
• Promotes other spa services and retail products to maximize the guest’s experience.
• Adheres to all confidentiality and proprietary standards as outlined in company and departmental guidelines.
• Ensures personal appearance and uniform reflect the professional standards outlined in company and departmental policies and procedures.
• Attends all required training activities (both live and computer-based) and incorporates information learned into daily work activities.
• Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Skills

Excellent Customer Service Skills

Excellent verbal communication skills

Knowledge of nail care concepts

Equipment handling

Excellent selling skills

Basic math skills

Education

High School Diploma, GED, or equivalent

Job description

Position Summary

The Nail Technician provides our guests with high-quality nail care services, including manicures, pedicures, polish changes, and other treatments. They will consult with clients to understand their needs, ensuring personalized and effective care. Maintaining a clean and serene environment, you will uphold the highest standards of hygiene and customer service. Nail Technicians promote and sell service treatments, enhancements/upgrades and retail products to ensure the most memorable experience for our guests.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Provides high quality nail services to include manicures, polish changes, and other product application.
2. Prior to beginning services, provides professional consultation to fully understand guests needs/desired results.
3. Cleans and sanitizes equipment and work area to ensure guest comfort and safety throughout the service.
4. Promotes other spa services and retail products to maximize the guest’s experience.
5. Adheres to all confidentiality and proprietary standards as outlined in company and departmental guidelines.
6. Ensures personal appearance and uniform reflect the professional standards outlined in company and departmental policies and procedures.
7. Attends all required training activities (both live and computer-based) and incorporates information learned into daily work activities.
8. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Additional Responsibilities

1. Demonstrates strong interpersonal skills in building a cohesive working relationship with co-workers and internal/external contact.
2. Performs other job-related duties as assigned.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Excellent Customer Service Skills.
2. Excellent verbal communication skills.
3. Knowledge of standard concepts, practices and procedures of nail care.
4. Ability to demonstrate proper handling of equipment and instruments used in the role.
5. Excellent selling skills/techniques.
6. Must have basic math skills.

Qualifications

Education and Experience

Required:

1. High School Diploma, GED, or equivalent.
2. Must be 18 years of age.
3. One (1) year’ experience delivering the Essential Duties and Responsibilities of the role.

Preferred:

1. Experience working in a spa resort.

Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.

License/Certifications/Registrations

The following are required prior to the employment start date:

1. State of New Mexico Cosmetology License.
2. Must be able to successfully pass a stringent background investigation.
3. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

1. Balancing

   Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

2. Climbing

   Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

3. Crawling

   Moving about on hands and knees or hands and feet.

4. Crouching

   Bending the body downward and forward by bending leg and spine.

5. Feeling

   Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

6. Finger Dexterity

   Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

7. Grasping

   Applying pressure to an object with the fingers and palm.

8. Hearing

   Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

9. Kneeling

   Bending legs at knee to come to a rest on knee or knees.

10. Lifting

    Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

11. Pulling

    Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

12. Pushing

    Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

13. Reaching

    Extending hand(s) and arm(s) in any direction.

14. Seeing

    The ability to perceive the nature of objects by the eye.

15. Walking

    Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

16. Sitting

    Particularly for sustained periods of time.

17. Standing

    Particularly for sustained periods of time.

18. Stooping

    Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

19. Talking

    Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

20. List Working Conditions Required:

    1. Work is performed indoors and outdoors. Outside work is subject to temperature extremes and inclement weather conditions.

    2. Work hours subject to change with overtime work required.

    3. Subject to hazards which may cause personal bodily harm; smoke; diseases; cuts bruises, burns, common cold, influenza, dust, odors and elevated noise levels.

    4. Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.

    5. Duties may involve walking, standing for long periods of time, sitting and crouching.

    6. Specific required movements include the following:

    a. Trunk- bend, twist, rotate, push, pull, carry.

    b. Arms – reach, carry, lift, twist, and rotate.

    c. Legs – lift, push, pull, twist, and rotate.

    d. Hands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.

Source: Hospitality Online