N. San Diego Leasing Agent

Sacramento Native American Health Center, Inc; Oceanside (CA); On-site; USD 44,000 - 60,000; Full time

Job summary

Sacramento Native American Health Center, Inc. is seeking a full-time Leasing Assistant in Oceanside, CA.

You will support the property manager by marketing the property to prospective residents, conducting tours, and assisting with move-ins and retention efforts. You will help ensure leasing paperwork is complete and rents are collected on time, while maintaining accurate resident files in Appfolio and delivering strong customer service.

Qualifications

• High School Diploma or equivalent.
• A valid driver’s license, reliable transportation, and automobile insurance.

Responsibilities

• Assist the property manager with marketing the property to prospective residents.
• Assist with resident retention and moving-in activities.
• Ensure leasing paperwork is completed accurately and on time.
• Support timely rent collection and accurate resident records.
• Enter resident activity into Appfolio accurately and timely.
• Provide customer service to prospective tenants including property tours and inquiries.
• Keep vacant, model and target apartments clean and in working order.
• Follow up with prospective tenants using traffic logs and guest cards.
• Attend training seminars and comply with Fair Housing requirements.

Skills

Team player

Conflict resolution

Multi-tasking

Professional appearance

Continuous professional development

Integrity

Education

High School Diploma or equivalent

Job description

• Location 3675 Barnard Dr.,Oceanside, CA, 92056,United States
• Base Pay $25.00 / Hour
• Employee Type FT Non-Exempt

Reports to: Community Manager

FLSA status: Non-exempt

Purpose of Job: To assist the property manager with marketing the property to prospective residents, and to assist with resident retention.

Essential Job Functions:

• Ensure that residents fill out all leasing paperwork completely, accurately and on time-Achieve an average closing ratio of 40%
• Ensure the timely collection of rents
• Enter resident activity into Appfolio accurately and in a timely manner-Maintain accurate prospective, current, and past resident files
• Provide customer service to prospective tenants including property tours, telephone inquiries, and performing move-ins.
• Ensure that vacant, model and target apartments are spotless, and that appliances and fixtures are in working condition.
• Track and follow up with prospective tenants utilizing traffic logs and guest cards -Assist with resident retention by helping organize resident activities, following up on service requests within 24 hours and handling resident complaints.
• Attend training seminars on a regular basis.
• Comply with all Fair Housing and Equal Housing Opportunity requirements.
• Other duties as assigned by the manager and assistant manager.

OPTIMIZE CURB APPEAL:

• Promptly notify manager of safety concerns or deficiencies in property appearance-Ensure property is always free of litter
• Lightly clean leasing office area each morning (vacuum, wipe surfaces, clean glass)

Non-Essential Job Functions:

• Climb stairs to inspect above ground-level units.

Knowledge, Skills & Abilities Required:

• Ability to work as a team player
• Ability to resolve conflicts
• Ability to multi-task
• Always demonstrates professional appearance and good hygiene
• Demonstrates a desire for continuous professional development
• Always demonstrates ethical behavior and integrity

Qualifications:

• High School Diploma or equivalent
• A valid driver’s license, reliable transportation, and automobile insurance

Working Conditions:

• Approximately 50% in office environment using computer and phone
• Approximately 50% inspecting property grounds, including apartments, building structure, landscaping, signage which requires the ability to climb stairs and maneuver narrow walkways.