MWR Recreation Assistant (Fitness)

China Lake Golf Course; San Diego (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

China Lake Golf Course is seeking a dedicated recreation program assistant to support daily facility operations and customer service. You will greet patrons, manage gear and registrations for activities and events, and assist in planning and publicizing programs.

You will also help supervise activities, ensure safety, and maintain equipment and facilities on a day-to-day basis. The role includes assisting in coordinating fitness and recreational activities, conducting classes, and supporting

Responsibilities

• Provides customer service, greets patrons and checks identification for facility entry.
• Issues and receives gear/equipment and registers patrons for use, events, or classes.
• Answers calls, sharing information on hours, upcoming events and programs.
• Assists in planning, scheduling, and publicizing activities to attract participants.
• Oversees the sale of retail items related to activities.
• Evaluates Morale, Welfare and Recreation (MWR) fitness activities from participant feedback.
• Monitors patrons, volunteers and contractors, reporting issues to management.
• Assists in selecting fitness, sports, and aquatics activities based on resources and participant needs.
• Monitors indoor and outdoor activities including intramural sports.
• Conducts instructional classes and basic fitness orientation; demonstrates related techniques.
• Establishes schedules of events and prepares gymnasiums/facilities before events.
• Ensures adherence to regulations, safety procedures and facility security.
• Maintains clean facilities and equipment; performs janitorial duties.
• Performs minor repairs and reports maintenance problems or unsafe conditions.

Job description

• Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
• Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.
• Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe.
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
• Oversees the sale of retail items associated with activities.
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
• Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
• Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.
• Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.
• Conducts instructional classes in the assigned recreational area.
• Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
• Demonstrates procedures common to the activities and instructs in the use of related equipment.
• Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
• Ensures adherence to regulations and safety procedures.
• Ensures facility and sporting fields are open and/or closed at the posted time.
• Monitors and checks the security of premises.
• Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
• Ensures athletic playing surfaces are properly maintained, safe, and ready for play.
• Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).
• Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.