Music Store Seasonal Support: Customer Experience Pro

The Guitar Center Company; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Guitar Center seeks a Seasonal Support in Chicago to greet customers, qualify needs, and guide them to the right products while overcoming objections to close sales. You will be the store's face, delivering excellent service and contributing to a dynamic shopping experience.

Responsibilities include meeting sales targets on services, demonstrating product knowledge, and supporting daily store operations. Willingness to work nights, weekends, and holidays is required; prior music knowledge is a

Qualifications

• Willing to work nights, weekends, and holidays.
• Strong orientation towards providing excellent customer service.
• High attention to detail.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through onboarding, certification, and continuing education process.
• Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clienteling/build relationships with customers to fulfill future service needs.
• Additional duties as assigned.

Skills

Customer service

Selling

Interpersonal communication

Initiative

Job description

Guitar Center seeks a Seasonal Support in Chicago to greet customers, qualify needs, and guide them to the right products while overcoming objections to close sales. You will be the store's face, delivering excellent service and contributing to a dynamic shopping experience.

Responsibilities include meeting sales targets on services, demonstrating product knowledge, and supporting daily store operations. Willingness to work nights, weekends, and holidays is required; prior music knowledge is a