Music Store Sales Associate

Paycom; La Puente (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

Bertrand’s Music in La Puente, CA is hiring a Sales Associate for part-time work. You will welcome guests, assist with sales, and provide friendly, knowledgeable service across our rentals, lessons, sales, and repairs departments.

The role requires strong customer service, teamwork, and product knowledge of Band & Orchestra instruments. Weekend availability and a positive attitude are essential to thrive in our fast-paced store environment.

Qualifications

• Passion for music retail and customer service.
• Ability to thrive in a fast-paced team environment.
• Availability for part-time work, approximately 15–30 hours per week including weekends.
• Knowledge of Band & Orchestra instruments is a plus.

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
• Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
• Educate guests on our wide range of musical products confidently and informatively.
• Exhibit a positive, enthusiastic, and flexible attitude, promoting teamwork and respect.
• Foster positive relationships with coworkers, supervisors, and management through respectful communication.
• Demonstrate interpersonal and organizational skills, prioritizing tasks in a busy environment.
• Uphold high standards of cleanliness and safety in the store environment.
• Possess general knowledge of Band & Orchestra instruments to assist customers with expertise.

Skills

Customer service

Sales

Product knowledge

Teamwork

Tools

Cash register

Job description

Job Details: Level: Entry, Job Location: BME La Puente - La Puente, CA, Position Type: Part Time, Education Level: Not Specified, Salary Range: $16.90 - $17.90Hourly, Job Category: Retail

About Us:

Bertrand’s Music is a family-owned and operated company specializing in Band and Orchestral instruments, such as Flutes, Clarinets, Saxophones, Trumpets, Violins, etc. Our main focus areas are Rentals, Lessons, Sales, and Repairs. We are looking for a talented, passion-driven Sales Associate to join our team!

We are a full-service music store and pride ourselves on our core values:

• Customer First Mentality
• Music Advocacy / Education
• Adaptability
• Trustworthy
• Community
• Teamwork
• Positivity

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
• Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
• Educate guests on our wide range of musical products confidently and informatively.
• Exhibit a positive, enthusiastic, and flexible attitude, promoting effective teamwork and respect.
• Foster positive relationships with coworkers, supervisors, and management through respectful and open communication.
• Demonstrate exceptional interpersonal and organizational skills, effectively prioritizing tasks in a sometimes pressurized environment.
• Uphold high standards of cleanliness and safety in the store environment.
• Possess general knowledge of Band & Orchestra instruments, assisting customers with expertise and insight.

Requirements

• Passion for the music industry and a solid understanding of Band & Orchestra Instruments.
• Ability to thrive in a fast-paced team environment, embracing challenges with a positive attitude.
• Strong organizational skills with a commitment to follow-through and prioritization.
• Familiarity with general accounting and cash register operations.
• Availability for part-time work, approximately 15-30 hours per week, including weekends.

Join our team at Bertrand's Music and become part of a legacy dedicated to enriching lives through music.