Music Store Sales Associate

Paycom; Redlands (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

Bertrand’s Music in Redlands, CA is seeking a part-time Sales Associate to warmly welcome guests, educate them on a wide range of band and orchestral instruments, and maintain attractive displays. You will work roughly 15–30 hours per week including weekends, delivering friendly service and accurate cash transactions.

Join a family-owned shop focused on Rentals, Lessons, Sales, and Repairs, with a strong emphasis on community and customer-first values.

Qualifications

• Passion for the music industry and knowledge of Band & Orchestra instruments is preferred.
• Ability to thrive in a fast-paced team environment with a positive attitude.
• Strong organizational skills with commitment to follow-through and prioritization.
• Familiarity with cash register operations and basic accounting practices.

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain displays, merchandise stock, signage, and rotate products regularly.
• Educate guests on our musical products confidently and informatively.
• Foster positive relationships with coworkers and management through respectful communication.
• Possess general knowledge of Band & Orchestra instruments to assist customers.

Skills

Customer service

Teamwork

Organizational skills

Product knowledge

Tools

Cash register operations

Job description

Job Details

Level: Entry, Job Location: BME Redlands - Redlands, CA 92374, Position Type: Part Time, Education Level: Not Specified, Salary Range: $16.90 - $17.90 Hourly, Job Category: Retail

About Us

Bertrand’s Music is a family-owned and operated company specializing in Band and Orchestral instruments, such as Flutes, Clarinets, Saxophones, Trumpets, Violins, etc. Our main focus areas are Rentals, Lessons, Sales, and Repairs. We are looking for a talented, passion-driven Sales Associate to join our team!

Core Values

• Customer First Mentality
• Music Advocacy / Education
• Adaptability
• Trustworthy
• Community
• Teamwork
• Positivity

Responsibilities

• Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
• Exceed guest expectations consistently, cultivating a reputation for exceptional service.
• Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
• Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
• Educate guests on our wide range of musical products confidently and informatively.
• Exhibit a positive, enthusiastic, and flexible attitude, promoting effective teamwork and respect.
• Foster positive relationships with coworkers, supervisors, and management through respectful and open communication.
• Demonstrate exceptional interpersonal and organizational skills, effectively prioritizing tasks in a sometimes pressurized environment.
• Uphold high standards of cleanliness and safety in the store environment.
• Possess general knowledge of Band & Orchestra instruments, assisting customers with expertise and insight.

Requirements

• Passion for the music industry and a solid understanding of Band & Orchestra Instruments.
• Ability to thrive in a fast-paced team environment, embracing challenges with a positive attitude.
• Strong organizational skills with a commitment to follow-through and prioritization.
• Familiarity with general accounting and cash register operations.
• Availability for part-time work, approximately 15-30 hours per week, including weekends.

Join our team at Bertrand’s Music and become part of a legacy dedicated to enriching lives through music.